Jason Little in Oakville

Our furnace finally bit the dust a few weeks ago during the coldest day of the year. We had needed a few service calls over the last couple of years so it wasn't a shock, but the timing was bad. The short story is, our old furnace was pronounced dead at 6:30pm on a Friday and by 3pm the next day the new furnace was installed and our house was warm again after having no heat on the coldest night of the year. They offered space heaters which we didn't need since we had a gas and electric fireplace. It was around -35 on Saturday when they started the install so kudos to the the guys for working through that. We opted for the rental instead of buying but we do have the option to buy it out right within the next 6 months if we want. (Ignore the facebook posts about 'problems with rentals and having a lien placed on your house...it's nonsense. Read the contract!) The fact that our rep (Rodney) was at our place explaining options, measuring our house for what we'd need at a fairly late hour and that the installers and service people were all professional and helpful, I'd absolutely recommend Reliance.

I knew P & P was the company we were going to pick as soon as Natanael came by to give the estimate. It was obvious he cared about making sure that we were going to make the best use of our space for our family. This was the first renovation we've ever done and we were pretty stressed out about picking the right company. We contacted 4 other companies, some with 9 and 10 ratings here, and they either spent 5 minutes with us or didn't even send us the estimate they promised. Nathy spent about 30 minutes on the estimate and sent all the details when he said he would. Natanael, Mauricio and the rest of the crew were respectful and helpful when it came to making decisions on the fly, hard working and clean! Our basement looks fantastic and it's the little things that set these guys apart for me. They sealed the entry to the basement so the rest of the house wouldn't get dusty and you can see the pride they take in their work by looking at the details like how perfect the trim is and how they helped us maximize the space with where to put doors to maximize wall space and how to best incorporate the pillars. My wife was home during the renovation for most days and didn't feel like it was disruptive at all, they covered the pathway to our basement in cardboard so our upstairs flooring wouldn't get dirty and even chased after our cat when it would sneak out while they were bringing stuff in. I can't thank Nathy and his crew enough, it was a great experience and it was done just in time for Christmas. Thanks guys!