Ron from S.E. Etobicoke

Walter, the owner came by, assessed our shower faucet issue and immediately determined what the problem was. We received the parts from American Standard and he very promptly fixed our faucet. Walter is a fabulous plumber, all the while explaining what our issue was and how it would be resolved, and it was. We are extremely happy with his work and highly, highly recommend him for any plumbing issues that any home owner could ever experience. Thank you very much, Walter, and Thank you very much Drain Express !

I requested the maintenance visit for my furnace at my cottage in Tiny Township to occur on sun.sept.28 between 12;00 noon and 4;00pm. I waited and received a call at 3:30pm from Marko the Direct Energy tech that he was still in Barrie, and that I would need to reschedule.On Mon.Sept.29, I received an email that I was rescheduled (without my acceptance) for Wed.Oct.1. I called back and rescheduled for sat.oct.4 for 4:00pm to 8:00pm. The tech arrived at about 4:30pm. He did not ask to see my thermostat (which in his report says it's NOT programmable.....it is programmable). He completed his work within 1/2 hour and quickly left.....was he in a hurry ? I can't say I'm pleased with the amount of money that I pay for maintenance annually on my HIP plan, only to be dicked around with scheduling and techs who either don't keep their sceduled appointment times or are in a big hurry to get in and out.

10 Stars again!! My Mother who resides in Scarborough needed a new roof and of course we went directly to Advanced Roofing, since the first two roofs we have had done with this company over the years were 10 star quality. We contacted Kevin Morris who very promptly returned our call, made a house visit same day, and assisted with shingle selection - even dropping off samples to my work location and voila! Roof went up the very next week and we got a quality job that looks fabulous. My Mom is thrilled. Thanks to Kevin for his understanding and responding to our needs, and to the crew who were at the site on time and did a great clean up job as well. Karen in the office is pleasant, professional and efficient. Kudos to the Advanced Roofing Team! Thank you once again! Mary and Ron Radewych Toronto

My wife and I had Advanced Roofing strip and reshingle our bungalow roof back in 1996. This time , we decided not to endure multiple estimates, but to contact Advanced Roofing again, and we are extremely satisfied with the entire process: estimate/quote, scheduling of work,cost,material used, and most of all the Advanced Roofing team of employees ! I recently retired from a 25 year middle management career at Bell Canada; throughout that time, many employees reported to me. They were primarily educated professionals. I recognize employees that are excellent at what they do and are 200% committed to their performance.....your team fit that bill without any doubt !! Kevin performed the quote, Karen scheduled the jobs and arranged very convenient payment, the roofing crew started and completed an excellent job all in one day, Riel and Stefano did an excellent and clearly professional quality job with the siding and eavestroughs Words can't describe how happy we are with Advanced Roofing....I can say that they definitely stand behind their mission statement:The Objective of Advanced Roofing (Ontario) Ltd is to provide our customers with the utmost in Quality, Material, Installation and Service. Thanks For The Great Experience !! Ron and Mary Radewych

I'm Extremely Satisfied With Drainworks Service !! First I'll quote the (2) dispatchers that I dealt with: Jean-Paul (JP) and William. Next the (2) technicians that performed the work : Philip Burns and Chris Leger. Note to Terry Cord: These 4 individuals in your company are definitely model employees and very obviously believe in, and practise your key goal: DrainWorks® is a company obsessed with solving plumbing and drain problems and providing customers with a level of service most consumers don't even know exists. I won't quote what services your company performed at my home; I will however commend these (4) individuals as exceeding my expectations , and I commend you Terry, for ensuring these persons have been trained and have embraced the values that your company stands for. I recently retired from a 25 year middle management career at Bell Canada; throughout that time, many employees reported to me. They were primarily educated professionals. I recognize employees that are excellent at what they do and are 200% committed to their performance.....you and your (4) fit that bill without any doubt !! Thanks For The Great Experience !! Ron Radewych