Bobcy in Courtice

Scott upgraded my 100 amp panel to a 200 amp panel, installed a Whole Surge protector, moved and upgraded one receptacle and added 3 additional circuits. The smaller jobs were done as separate estimates. Though a one man shop, his invoices were detailed enough to understand what was done. Parts were separated from labour on the invoice and the hourly rate was given when asked for. On the panel upgrade, he asked for a deposit to cover the parts and when it was discovered that a few parts did not need to be replaced, the final invoice was adjusted. He responded to all of my texts and emails in a timely business manner, and answered some extra detailed questions. Sometimes, he phoned and verbally clarified to ensure the proper interpretation of our communication. When recording his time, he was transparent and informative. Scott was meticulous, thorough and neat in all of the work he did. I am very pleased with the work Scott did and if needed would hire him again. There were a few prep , non- electrical actions, I was able to do to lessen Scott's time on the job. Do note that when Scott is on the clock, on site keep your own non-business talk to a minimum as his time is your money. Scott will Not engage you in small talk to earn more however if you initiate, he will be polite and listen and chat.

I chose Convertible because of the quote & long term maintenance cost. Of the 3 quotes I obtained, Carrier and one other double checked and noted an extra Carrier customer retention rebate. My previous long term service contractor did not mention any rebates Carrier or govt. Seeing that Convertible covered the Durham Region, had a good reputation and had been in business for a long time and had the best quote, I went with them. Adam and Shawn arrived on time, were polite, kept me informed, answered questions with patience. They were very thorough and addressed all aspects of the job and its challenges. They paid attention to every detail especially when safely hooking up the gas. Lines to the AC were very neatly tied back as were any feeds into the furnace or other electrical wires. It was good to see the outer covering of the 14/2 gauge black/white/ground was red easily distinguishing it from all of the other white sets. Clean up was done well and was made easier with the drop cloths they used. I had carrier product before for 18 years. If this AC and Furnace perform as well as my previous carrier, I should not have a problem. If the AC and Furnace performs as well as my installers, then I will have no problems.