Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Write a Review

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84%

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Reviews by rating (past 12 months)

Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13613 reviews)

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Bob G.
Bob G.
2 reviews Hamilton, ON
10/10

Electrical Issue

Adam, an electrician from Reliance, solved a problem with two of our outside GFCI receptacles. Troubleshoot from the electrical panel back to the 2 receptacles and found the problem quickly. A receptacle in our garage had come loose and was causing a nuisance tripping problem. Fixed promptly and now working fine.

Approximate cost of services:
$300.00
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Company Response

Thank you for your 5-star review and for sharing your experience! Thank you for choosing Reliance – Cody

tony
tony
1 review Richmond Hill, ON
0/10

worst customer service

worst customer service !!! don't ever think of calling this people they are just acting polite, when I called they put me on hold for over 22 min and then they hang up the phone, i called back and ask for manager or supervisor he put me on hold aging for 24 min and then hang up the phone, I called for the 3rd time and asked for manager or supervisor gain the girl asked me the reason I explain it to here she got all my information and told me the manager will call you between 2 or 3 day lol never did, and I still have my problem with my furnace!!!!!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

I am sorry to hear you had a troubling experience Tony. If you require assistance please email me with your account details at gwillson@reliancecomfort.com - Gemma

Private User
Private User
Private User reviews London, ON
10/10

Ac

they did an inspection on our water heater and ac, they gave suggestions and guides, they did a good job and there were no problems and the result was even better

Approximate cost of services:
$80.00
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Company Response

Thank you for choosing Reliance Home Comfort! We are grateful for your support. - Gemma

bobby
bobby
1 review Hampton, ON
10/10

WATER SODTNER AND RO INSTALATION

MR. CHIBBER WAS VERY PROFESSIONAL GREAT SERVICE. INSTALATION GUY WAS GREAT OVERALL GREAK SERVICE.

THANKS

Approximate cost of services:
$1.00
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Company Response

Thank you for your great review and for choosing Reliance Home Comfort for your water softener and reverse osmosis. - Gemma

Kim from Guelph
Kim from Guelph
1 review Guelph, ON
10/10

Water softener and purification

Kelly was at the house just as I was advised at the right time. He was able to check old equipment and give me a quote including discounts as a reliance customer.
The office contacted me within an hour after he left to confirm the installation of both a new water softener in the basement and a purification system in the kitchen. Everything went very smoothly except the two piece water softener was too high so the plumber has to pick up a solo unit which took an extra hour but I wasnt paying so I was pleased he could do this

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to share your positive experience with us Kim! We're grateful for your kind words and glad to hear that our service met your expectations.- Gemma

John
John
1 review Winnipeg, MB
10/10

AC install

Met with Rene and positive and very personable, very knowledgeable about products.
Instalation was scheduled for the next day and was on time and very friendly and knowledgeable employees. The work was completed on time.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your great review John and for choosing Reliance Home Comfort! - Gemma

Louise
Louise
1 review London, ON
10/10

Water softener system

Nora is a wonderful representative. No only extremely knowledgeable but her personality just sparkles. Truly a delight to meet her. Would recommend her in a heartbeat.
Scott & Louise.

Approximate cost of services:
$37.00
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Company Response

This is wonderful to hear Scott and Louise. Thank you for choosing Reliance Home Comfort and sharing your experience with Nora. - Gemma

Private User
Private User
Private User reviews Inwood, ON
1/10

Heating /cooling system

We asked for a system that was eligible for the Energy rebate. She assured us this system was . After many months it turns out the system is not eligible and we have been screwed out of our rebate. Reliance made this mistake and they need to fix it. This is going on 1 year and the Energy rebate will not be running by the time they fix the problem. This has cost us money we dont have. I will not trust Reliance again.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

I’m sorry to hear about your disappointment. Please email me with your account details at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma

wajohnst
wajohnst
1 review Guelph, ON
10/10

Professional service, no hard sell

Conscientious and professional service with no effort to up-sell. Very personable representatives. Strong communication and timely.

Approximate cost of services:
$500.00
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Company Response

Thank you for your kind words. We appreciate you choosing Reliance Home Comfort. - Gemma

Private User
Private User
Private User reviews Winnipeg, MB
10/10

Replacement hot water tank

I've used them in the past for a furnace and HRV on my last house. Had them replace my 40 gallon gas hot water tank with an electric 60 gallon 12 years ago in the house I am in now. Got them to replace that one with the same but this time I went with renting for 10 years. Good deal, great rebates and worry free 10 year warranty. Highly recommend company.

Approximate cost of services:
$30.00
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Company Response

Thank you for choosing Reliance for your rental water heater! We appreciate you taking the time to share your experience with us.- Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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