Plumbing and HVAC protection plan and rental equipment
The plumbing and HVAC protection plans truly fell short of expectations. I called reliance for a number of plumbing needs that when finally they brought in a technician they caused new leaks that were left untreated. Their "service" caused new damage to my cabinets and they destroyed the existing plumbing fixtures without ever implementing a fix. When I called for an HVAC service, they advice was to install new equipment due to exaggerated reasons. They pushed hard to sell or rent their equipment which when compared to the market price turns out to be highly overpriced. It looks like their HVAC "protection plan" is really a way to convince customers to purchase their overpriced equipment. I have other rental services with Reliance and I regret signing up, because of how much money I have sank to their rental plans compared to what it would have taken to purchase equipment from another much more reputable source. I would not recommend Reliance to any of you home needs.
- Approximate cost of services:
- $1,500.00
- Company Response
I’m sorry to hear about your disappointment Maria. Please email me with your account details at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma