Customer service can be a bit "rough" but all in all great. Techs are the best. I was with Enercare before and what a nightmare with yearly contracts. Reliance is month to month so you can cancel anytime. I have a water heater rental with them too. Anytime there is an issue techs take time for a proper diagnosis and get the Job done well. They always offer a "show and tell" on the equipment they are working on. Last tech, Michael, was friendly, knowledgeable and had my AC unit fixed in 20 min. He showed me how to have my furnace run more efficiently. Upstairs is now 5 degrees cooler. Thank you Michael! You turned the hiccup I had with customer service into a 5 star review. I appreciate the run down and advice.
- Approximate cost of services:
- $19.99
- Company Response
Thank you for sharing your experience with us! ~ Penny