I called Reliance on Tuesday because Enbridge disconnected my gas to water tank . I didn't have hot water and this issue was urgent for us. First time Reliance representative came and we showed him problem. Without listening properly what happen to our water system he immediacy started pushing me to buy furnace, AC and water tank. I felt not much good about that , So, finally he left and I was thinking to deal with another company...
After4 hours another person from Reliance came. He checked everything and then politely explained me in detail what happen and what are my options. His name is Gurmeet. He is very knowledgeable and he helped me to figure out how to resolve the problem occurred and gave me good advice.
Thank You Gurmeet and when you left I decided to go with Reliance feeling confident that we will get reliable service.
- Approximate cost of services:
- $25.00
- Company Response
Thanks for taking the time to share this feedback Nik. We appreciate your business. ~ Rich