Our furnace stopped working recently while i was out of country leaving my wife and daughter to deal with the problem. We have a maintenance plan with Reliance. A service man came out and got it going as well as the usual claim that the furnace is old and needed replacing. A few days later the furnace stopped again. Another service person arrived to say that he couldn't do anything and that the furnace required certain sensors that were difficult to obtain and would requre 3 to 6 months. After he left my wife made a further call to reliance and was told if a service man were to come out again we would be charged. AFTER several days in the cold my family called a local repair man who promptly got the furnace working and said that although old there is nothing wrong with the furnace and he could replace any required sensors.
Still waiting to here from Reliance..
DON'T USE THIS COMPANY!
- Approximate cost of services:
- $300.00