The Monitoring Center

Alarm Systems
Oakville ON L6H 5V1
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97%(341 reviews)
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HomeStars
Alarm Systems
The Monitoring Center
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88%

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Reviews by rating (past 12 months)

Reviews for The Monitoring Center

Average customer rating:
9 10 (296 reviews)

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Private User
Private User
3 reviews Toronto, ON
10/10

Home monitoring

Great service for instaltion and also customer support. Great value for money when I come to home security system.
Agent attending was on time and courteous to my needs and set up was easily done.

Approximate cost of services:
$10.99
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Company Response

Welcome on board the $9.99 experience. We appreciate your business.

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Reliable, Honest and Affordable

I have used TMC twice. I used them both in my last home and now in my current home. The staff is always very helpful, friendly and knowledgeable. The monthly rate cannot be beat! I trust them with our safety. I would highly recommend them.

Approximate cost of services:
$750.00
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Company Response

Thank you so very much for your kind review and patronage. We will continue to earn your trust.

Sangeeta in Ajax
Sangeeta in Ajax
1 review Ajax, ON
10/10

Affordable, Reliable and Excellent Service

Highly recommend TMC.We are very happy with the service and the professionalism. We have the new service without a phone line and it is fantastic. No troubles and the best part we can arm through our cell phones as well.

Great service!

Approximate cost of services:
$20.00
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Company Response

Thank you and welcome on board the $9.99 experience :). We will continue to try and WOW you with our service.

Kc22 in Brampton
Kc22 in Brampton
3 reviews Markham, ON
10/10

Great price, great service

After Rogers more than doubled the price in my monitoring service fees after 6 months, they refused to offer any deals. Started to look around, and found the people at the Monitoring Centre to be professional and friendly. Also found their price to be amazing. 9.99 is for 3 yrs, and will saty that price reaching age 65. No worries - it only goes up to 12.99 if not yet a senior - still moe than 75% less than competition.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your positive feedback ... we appreciate your business!

driddle in Mississauga
driddle in Mississauga
1 review Mississauga, ON
10/10

Great Company & Great Service

My wife and I are very pleased with the Monitoring Centre. We had been with someone else for years and paying way to much. Their sales reps were very clear and their techs that came and did the change over were amazing. I would encourage anyone who is still paying for monitoring, to switch over to The Monitoring Centre now!

Approximate cost of services:
$0.00
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Company Response

We thank you for your positive review and we look forward to servicing your security needs.

M in Troy
M in Troy
3 reviews Vaughan, ON
10/10

Great sales, easy installation

Easy to get a quote, easy to get a service appointment. Installation was quick. some challenges were experienced in the installation regarding missing signs and decalls but was rectified by service quickly.

Approximate cost of services:
$562.00
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Company Response

Thank you for your positive review ... welcome on board!!

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Great service

Excellent setup and service. The whole process went very smoothly and monitoring rates are one of the best available. The technician was on-time, very knowledgeable and answered all my questions.

Approximate cost of services:
$9.99
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Company Response

Welcome on board. We thank you for the positive feedback and will strive to ensure you continue to enjoy our service.

Private User
Private User
Private User reviews Milton, ON
4/10

Used to be 5* then got notice that they are raising rates by 30%

Been with Monitoring Center for almost 8 years. I've been extremely happy with them until they sent me a letter telling me that they are increasing my rate by $3. So they offer 6 months free to new customers but increase the charge of loyal customers?

Not good business if you ask me...

Approximate cost of services:
$12.99
1 of 1 people found this review helpful.
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Company Response

We do apologize for any inconvenience. We do offer you to remain at the $9.99 versus $12.99 if you would like to pay 2 years in advance and we also FREEZE our seniors at the $9.99/month rate. However, our business model would not work without this increase moving forward. We are pleased that you have chosen to stay on board and still enjoy the excellent service we have been providing for you at the lowest possible rate. Should you have any questions or further concerns please do contact me directly at mirella@themonitoringcenter.com or 1-866-247-4999 Ext. 2235. We thank you for your loyalty and patronage.

Gurmeet H.
Gurmeet H.
1 review Mississauga, ON
8/10

Good Price

Had been with ADT for three years.
Like Ken, I also changed over from ADT and have exactly the same experience. They wanted 32$ a month to renew. I called monitoring centre they did it for 9.99 a month with six months free.
The customer service lady at ADT told me the set up had installation codes that they have and would not give it to me, just a ploy to stop me from leaving them.
The monitoring centre had me converted in an hour no problem,
saving money. Thank you TMS.
Gurmeet Haar

Approximate cost of services:
$75.00
1 of 1 people found this review helpful.
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Company Response

You are very welcome Gurmeet ... welcome on Board!!! We are always happy to assist and we look forward to taking care of your security needs.

Ken smart in Burlington
Ken smart in Burlington
1 review Burlington, ON
10/10

Changed over from adt

Had three years with ADT
They wanted 32$ a month to renew
I called monitoring centre they did 9.99 for a month With six months free.
The customer service lady at adt told me the set up had installation codes that they have and would not give them to me.
I paid for the set up so I should own it.
It turns out it was not the truth just a ploy to stop me leaving them
The monitoring centre had me converted in an hour no problem
Saving tons of money thank you very much.
Ken smart

Approximate cost of services:
$99.00
2 of 2 people found this review helpful.
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Company Response

Welcome on Board Ken ... we thank you for choosing The Monitoring Center for your security needs and we look forward to servicing you and your loved ones.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Monitoring Center

Welcome to The Monitoring Center. We offer Affordable . . . Dependable . . . Full Service Alarm Monitoring 24/ 7 starting at ONLY $9. 99/ month. . . 6 Month FREE Sign Up Bonus. ULC Listed and CSAA 5 Diamond Rated Alarm Monitoring Facility. We provide new installations, system ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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