The President of Clean Cut turned a fun project into an unenjoyable regret. He's very prompt in responding to you to get your business but he doesn't equip his men with the right tools to make a great work product. He admittedly said "had I known you had stains on the ceiling we would have taken care of that easily for you, would have taken an extra minute to apply sealer to the stains but because you had not mentioned so, I did not give the guys any sealer." I needed to pay to have them come back.
What world does he live in, is what I wonder. Who asks to have a ceiling painted but leave spots? He blames the client for not being upfront? How was I supposed to know the paint was so thin it doesn't cover stains? I'm just shocked.
I guess he thinks it's a great way to up sell and take more out from your clients. Would NEVER deal with him again.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sandy, you have submitted this review to the wrong company. Please redirect your review to the appropriate company as soon as possible and remove this as it is negatively affecting and impacting my business. Thanks in advance.