Mud Monkeys Waterproofing

Waterproofing
Toronto ON M4G 1Y9
Write a Review
Write a Review


HomeStars
Waterproofing
Mud Monkeys Waterproofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (321 reviews)

Sort by

East Ender from Toronto
East Ender from Toronto
5 reviews Toronto, ON
10/10

Foundation Waterproofing

Darby from the Mud Monkeys was super helpful with our basement water proofing job. The cost was in line with other estimates but the Mud Monkeys (apart from the cool name) excel with customer service. Darby was always quick to respond to my e-mails. My foundation work occurred late last year and so the sidewalk work (done by Otto's - also a great company) had to wait until this spring and over the course of the winter the level of the gravel around the foundation had dropped in spots. All it took was one phone call and Darby and his crew came that day and topped it up in preparation for the new sidewalk. Very easy to work with and he sent me pictures along the way to show me the progress of the job. Great Work! Highly recommended!!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

We are glad to hear you are happy with the work and we could make the job easy for you. Thank you for writing this great review, we really appreciate it. All the best - Darby

Jeff
Jeff
2 reviews Toronto, ON
10/10

Basement Leak

I had a leak in my basement (somewhere in the foundation). I own an older house (1920 - 1930s) in Toronto. A lot of companies refused to even look at the problem. Mud Monkeys did a fantastic job at a very reasonable price. The crew was very quick and cleaned up after themselves. Highly recommend!

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thank you the recommendation as well as the review. It was a pleasure working with you and its great to hear your happy with the work . All the best - Darby

John - East York
John - East York
4 reviews Toronto, ON
10/10

Excavation and lower level of basement by 2 feet (no underpin)

This is the second home and second time mud monkeys has lowered my basement. As far as contractors go, Darby and his crew are an absolute dream to work with. They keep the site very clean, manage everything perfectly and conduct themselves professionally. Customer satisfaction is their first priority and I highly reccomend going with them for any services they provide.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

John, thank you for this amazing review and recommendation. It is great to hear you are happy with the work that was done and we are glad we could be of service. It was a pleasure working with you. All the best - Darby

Peter S.
Peter S.
2 reviews Toronto, ON
10/10

BASEMENT UNDERPINNING

Simply outstanding! the team that worked on our property were timely, efficient, very knowledgeabke, extremely polite and helpful. They ran into a few problems, solved the problems effectively, and stayed on budget. The work site was always clean, safe and well organized.
They also helped us with an unexpected issue that required some extra time and expense which had nothing to do with them. Tehe business owner kept his team on call for us while we worked through this unique situation.
The overall end result was a beautiful job that maximized the size of the basement accessory apartment which is an essential element of this property.
I would recommend this company to anyone considering a complete basement underpinning.
They are a class act and know how to make hard work fun.

Many thanks

Peter and Bonnie

Approximate cost of services:
$70,000.00
Was this review helpful?
Company Response

Peter, its great to hear your happy with the work we did. It was a pleasure working with you. Thank you for taking the time to write this great review and recommendation. All the best - Darby

Junctionfam in Toronto
Junctionfam in Toronto
1 review Toronto, ON
10/10

Basement Exterior Waterproofing

Working during one of the coldest steaks of the 2015/2016 winter, The Mud Monkeys rectified out leaky basement issues quickly, thoroughly, and professionally. We were given 2 repair scenarios to waterproof the basement of our 120+ year old Victorian row house, interior or exterior. We opted for exterior ensuring a more permanent solution. The project manager detailed the process step by step on how they would tackle the rock foundation wall. Mud Monkeys are well suited and experienced to execute creatively and efficiently on old homes that possess less than traditional building structures. The team was friendly, respectful and careful. After the completion of the project, Mud Monkey's has maintained contact with us, verifying the work and our satisfaction along with a onsite follow up to top up soil and gravel during the Spring thaw.

I would not hesitate to hire The Mud Monkey team in future if the need arises. Our basement is 100% dry since completion of the work while being tested by heavy rain and snow. We are confident that our home will remain that way as long as its standing. : )

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you so much for writing this review, we appreciate it. It is great to hear you are happy with the work that was done and we are glad we could be of service. All the best - Darby

Ebailey in Toronto
Ebailey in Toronto
4 reviews Toronto, ON
10/10

Basement Renovation

There was a flood. Then Mud Monkeys came in and guided me through what was a terrifying and important renovation. They worked beautifully in tandem with the plumbers and an engineer to tear out and dig out the basement, replace the structural columns, install Delta Membrane, pour a beautiful new floor, and even made sure that the floor under the furnace was replaced.
Every step of the way, I felt supported. No question was too small or too silly to ask. I really trust my home with them.

Approximate cost of services:
$19,000.00
Was this review helpful?
Company Response

Thank you for writing this review. It is great to hear you are happy with the work that was done and we are glad we could be of service, all the best - Darby

Elia from Toronto
Elia from Toronto
5 reviews Toronto, ON
10/10

Bench/Underpin - Full Basement Reno.

Echoing all of the reviewers here. Found Darby and the team through this site and some referrals. Upon meeting Darby and having him walk-through the work that we needed done (complete dig of the basement lowering, bench, underpinning under stairs, water-proofing/weeping tile, sump pump, HVAC relocation, etc) it's quite clear the Mud Monkey team has done this many times before.

Took them around 3 weeks to complete all the work and throughout the job, they communicated progress/next steps daily, kept a spotless work-site inside/out and we didn't even know they were down there working away half the time!

I would highly recommend Darby and the team to anyone doing this type of work, especially in homes like ours -- old, semi-detached, with issues only a professional should deal with.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

It was a pleasure doing work for you and your family And thank you for posting the pictures it looks amazing
Darby

Cynthia from Toronto
Cynthia from Toronto
1 review Toronto, ON
10/10

Foundation Underpinning and waterproofing

This is the second time I've hired Darby and his crew from Mud Monkeys to do foundation work on my house. I was incredibly happy to discover the company still in business since our first job with them over 15 years ago, and happy to call them again. Darby still has guys from the original crew working for him and that tells you something. The work was completed to my satisfaction and Darby, as always, was calm and easy to work with. I'll hire them a third time if I decide to buy another old house.

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Cynthia, it was a pleasure working with you and it is great to hear you are happy with the work. Thank you for taking time to write this review, all the best - Darby

Dianne in Toronto
Dianne in Toronto
1 review Toronto, ON
10/10

Waterproofing room in basement

I was extremely happy with the work. They arrived on time and left the basement very clean. They explained everything they were going to do. I will definitely recommend Mud Monkeys to my friends.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Dianne, than you for writing this review and the recommendation. It was a pleasure working with you, all the best - Darby

Arod in Toronto
Arod in Toronto
2 reviews Toronto, ON
10/10

Basement Waterproofing

We hired Mud Monkeys for waterproofing one wall from which water was seeping into the basement. They offered us three different ways to fix it (and recommended we do the cheapest one!). We had a French drain put in as well as waterproofing of the wall. It was a very fast process, it only took about two days. There was a sump pump (plumbing) charge above what Mud Monkeys charged but we were reimbursed through the City. We've now been through a very rainy year with no water in the basement at all. Note: Mud Monkeys does the demo/prep work but you'll need to hire someone to put the wall/floor back together after. We did the demo work ourselves and they were cool with that. If there are specific ways you want the demo/prep work done, you should let them know in advance/while they are working. I would definitely recommend them to others as the cost was much less than what we were anticipating and the process was very fast.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Arod, thank you for the great review, we appreciate it. It is great to hear you are happy with the work that was done and we are glad we could be of service. All the best - Darby

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
https://mudmonkeysinc.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.