Comfort Way - HVAC & Plumbing

Heating & Air Conditioning
Ottawa ON K1P 5C1
Write a Review
Write a Review

Recommended Professionals

90%(2 reviews)
99%(40 reviews)
95%(156 reviews)
90%(2 reviews)
99%(40 reviews)
95%(156 reviews)
HomeStars
Heating & Air Conditioning
Comfort Way - HVAC & Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Comfort Way - HVAC & Plumbing

Average customer rating:
10 10 (29 reviews)

Sort by

Private User
Private User
1 review Ottawa, ON
10/10

HVAC replacemnt

Comfort Way team has done an excellent job in replacing 25-years old furnace and A/C. Both old systems were still working without issues, though worries about furnace breaking during winter's cold periods prompted us to perform the change sooner.
Comfort Way was an incredibly good choice as the quality of their work is unmatched - starting from properly sizing the equipment, explaining different options and arguably the most important - installation of the equipment itself. Installing of the furnace and heat pump was done superb - team took their time and have not overlooked any detail. Pipes, conduits, wires all routed aesthetically, leaks sealed, all was tightened and leveled. Not a regular builder installation for sure. In sort - very happy with the choice. Highly recommend.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Hi Dmitri,
This is great to hear! Our install team works very hard all year long, knowing that we met your expectations and more is amazing to hear! Thanks for trusting ComfortWay HVAC /Plumbing with this project!

Diane and Al from Ottawa
Diane and Al from Ottawa
6 reviews Cumberland, ON
10/10

Toilet & bidet installation. Furnace maintenance and checkup.

Comfort Way performed our requested work in a very professional manner. They were most knowledgeable in journeyman specialties and performed their tasks in a clean and orderly fashion with attention to detail.
We look forward to using Comfort Way again for our future needs.
Alcide Belanger

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

You are very welcome ! And thank you very much for taking the time and submitting the review. ComfortWay HVAC / Plumbing takes pride in what we do and you can take the comfort in knowing that we are only one call away from you for any of your ( Install & Repair ) Furnace, Air Condition, Hot water tank, Humidifier, Gas stove connection and BBO connection, any plumbing repairs or additions Whether it is small or big
Best Regards, ComfortWay HVAC / Plumbing

Private User
Private User
Private User reviews Ottawa, ON
10/10

Honest and Knowledgeable Plumber

I needed my kitchen and bathroom sink faucets replaced. Serhiy arrived on time, replaced the faucets and cleaned up after himself. He was very professional, explaining why and what he did to make the faucets work beautifully. I was very pleased with his work and recommended him highly.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

Thank you so much for sharing your experience and for recommending us ! We genuinely appreciate your business and are thrilled to hear about your recent positive experience with ComfortWay HVAC /Plumbing.

Mike G
Mike G
6 reviews Nepean, ON
10/10

Bathroom installation and repair

Had Serge come out to complete a bathroom renovation and fix a number of plumbing issues with the house. Was very friendly and took the time to explain the issue and how it was resolved. He also left the worksite spotless. Would highly recommend.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

You are very welcome Mike! And thank you very much for taking the time and submitting the review. ComfortWay HVAC / Plumbing takes pride in what we do and you can take the comfort in knowing that we are only one call away from you for any of your ( Install & Repair ) Furnace, Air Condition, Hot water tank, Humidifier, Gas stove connection and BBQ connection, any plumbing repairs or additions whether it is small or big.
Best Regards, ComfortWay HVAC / Plumbing

Dubes
Dubes
1 review Ottawa, ON
10/10

Knowlegeable, prompt, professional

Of all four contractors I consulted to have a new natural gas power vent hot water tank installed, Serge was the most knowledgeable regarding safety code compliance and heater efficiency. The prices quoted were similar but Serge included a cold water mixer valve in his price and recommended I buy myself a hot water tank pan that he placed under the tank during installation. He set the temperature to 120F and fully documented the work, along with a photo of his thermometer.

Approximate cost of services:
$3,300.00
Was this review helpful?
Company Response

Thank you for choosing ComfortWay HVAC / Plumbing ! We appreciate your business and look forward to serving you in the future !

Private User
Private User
1 review Ottawa, ON
10/10

Furnace & A/C Replacement

Fair price, trustworthy and excellent craftsmanship. If you are looking for a new furnace or A/C, look no further. Serge is the best. He answers the phone, comes on time, takes time to explain the process and any potential issues and takes pride in his work. It was a pleasure to work with him and i am happy to recommend him.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave such a great review! We're glad to hear that you had an excellent experience with ComfortWay HVAC /Plumbing . We look forward to serving you again in the future.

John
John
1 review Ottawa, ON
10/10

Hot Water Tank Replacement

Serge was very friendly and efficient He quoted the job accurately, came when he said he would and completed the job perfectly and left everything neat and tidy.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Thanks so much John for your kind words ! We really appreciate you choosing ComfortWay HVAC /Plumbing for installing your new hot water tank and very much appreciate your business and feedback!!

Anna in Toronto
Anna in Toronto
1 review Ottawa, ON
10/10

New AC install

Im extremely impressed with the AC installation performed by Serge. The work was done efficiently, and they left the area spotless. The new AC unit is working perfectly, keeping my home comfortably cool. I highly recommend this technician for anyone in need of expert air conditioning installation.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much Anna for leaving a positive review of our services. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to serving you again. If you have any further needs or questions, please don't hesitate to contact us.

Thanks again for choosing ComfortWay HVAC / Plumbing and for sharing your positive experience with others.

Best regards,
Serge

Cheng
Cheng
1 review Ottawa, ON
10/10

Plumbing for bathroom & kitchen reno

Serge is a very knowledgeable HVAC & Plumbing professional. His workmanship is of the highest quality. He also provides valuable advice and recommendations. Highly recommended!

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you for sharing your experience, Cheng! We're delighted to hear about the exceptional service you received from our team. ComfortWay HVAC /Plumbing appreciate your kind words and are grateful for the opportunity to assist you with your HVAC and Plumbing projects.

Kevin
Kevin
1 review Ottawa, ON
10/10

Great

I had a great experience with Comfort Way. They responded to my request very quickly and were able to come for a service call within a few days. They spent some time determining what was wrong causing my wall unit A/C to leak, and were able to determine the condensate line was installed improperly years ago, and as a result was kinked (as seen in photo) so water couldn't get out.

They then quickly reinstalled a new line that flows properly and after years of a leaky A/C, it is now perfect! Serge was also very friendly and kept me updated regularly during the work, and showed me exactly what was wrong.

I would definitely hire them again for any future A/C issues

Approximate cost of services:
$425.00
Was this review helpful?
Company Response

Thank you Kevin for choosing ComfortWay HVAC /Plumbing. And thanks for the fantastic review! We appreciate the feedback on your experiences with our team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Comfort Way - HVAC & Plumbing

Welcome to Comfort Way HVAC & Plumbing, your trusted service provider in the Ottawa area with over 17 years of dedicated experience. At Comfort Way, we specialize in delivering top-tier heating, ventilation, air conditioning, and plumbing solutions tailored to meet your residential and commercial needs. Our commitment to excellence is ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Otatwa?