Proactive Movers Inc.

My recommendation is to never book this company, especially if youre moving from a building into a house. I booked based on the great reviews here but I was totally duped.

The booking itself was seamless and Maria was very responsive but everything changed on moving day. 3 movers arrived approx 25 minutes late. The move was from a 2 bedroom condo to a house in another town.

Unbeknownst to them, my husband understands their language so he could hear them say to each other no need to move fast here. They took an extremely long time between loads so I asked building security to check what was going on at the loading dock and I was told that the movers are sitting in the back of the truck on their phones.

My husband went to check as well the next time they went down with a load and, once again, they were just sitting in the back of the truck on their phones. He took photos and video but I will not post that here.

The move out from the condo wasnt supposed to take this long. We were scheduled to load at our storage location too but when I saw how slow these guys were moving, I decided not to go there. Still, I provided them with lunch on my dime and time because it seems they didnt come prepared.

After they loaded everything from the condo, they took 30 minutes longer to arrive at our house than they should have. I asked the office where they were, but I never heard back. When they finally showed up at our house, I told them to unload into the main floor only. The movers seemed relieved they didnt have to go to the second floor.

To top things off, their truck leaked hydraulic oil on my new driveway plus they billed me for more time than they actually took.

So to sum up, they moved very slow, took plenty of extremely long breaks, took a half hour longer to arrive at the destination than expected, leaked oil on my driveway, and then charged me more time than what was used!

There was no follow up from the company to ask how the move went. I think its because they know that they ripped me off and ruined my driveway. Its unfortunate this company didnt live up to the other good reviews here. We have more friends and family moving out of Brampton in the next few months and Ive made sure they know NOT to book with proactive movers. I hope this review will serve as a warning to others.