Proactive Movers Inc.

They exceeded my expectations in every way. Their customer service was outstanding, the movers were professional, handled my belongings with care, and completed the move quickly and efficiently.
Highly recommend them for a stress-free moving experience.

I had an amazing experience with Proactive Movers! and treated my belongings with care. They packed everything securely, ensured nothing was damaged, and even helped me unpack and set up my new place. I highly recommend them!

Amazing service they are professional .They showed up on time very freindly staff .Highly recommended

staff is professional. they know their job very well. they did great job . everything setup very well.

I just moved with Proactive Movers and they were absolutely fantastic! The team was super professional, quick, and really took care of all my stuff. They showed up on time, packed everything securely, and made the whole move a breeze. Nothing got damaged or lost, and they were really friendly and helpful throughout. I'd definitely recommend Proactive Movers to anyone needing a great moving company!

1. The estimated move was 5h from DT Kitchener to DT Toronto (1 bedroom, a sofa, a tv, a study desk, a queen size bed mattress without bed frame, a tea table, and a few packed boxes). However around 9:53-9:54pm we havent even moved most of the things to the side of the elevator of the new apartment. Me and my friends dont plan to pay for extra 1-2 hours just for the movers to move my stuff from the elevator to my apartment, and at that time we still have 4-5 min left until 5h, so I kindly asked the movers to help me just move the heavy stuff to my apartment and my friends and I would move the rest. However the movers said they couldnt because it already passed 5h threshold, they said they started the timer at 4:53pm. However Im confused why they arrived at 4:58pm while they said they started the timer earlier. Please find the screenshot of the phone call they made whenever they arrived. And after they refused to help me move, me and my friends paid them ~$700, and moved the rest by our own.

2. A few scratches on my 4k resolution monitor and broken leg of my sofa, not mentioning a few items were dropped out of my packing box (luckily they were not broken).

3. If you dont keep an eye on them, theyll move very very slow. After moving to the new apartment, to speed up the moving, my friend and I moved the stuff from elevator to my apartment, and the movers moved the stuff from the truck to the side of the elevator. There are 2 rounds when my friends moved everything from the elevator to my apartment, and then we went down to the loading area, and found there was nothing to load to the elevator. It turned out the movers havent moved ANYTHING to the loading area from the truck. Im so surprised and shocked by their efficiency.

4. When we were moving out from my old apartment, there were 3 people used my reserved elevator for their two big sofa, and the movers just let them in and didnt stop them, that also largely slow down the moving process.

I moved from Toronto to Mississauga-(Cooksville) and joined Proactive Movers Inc for the job. Their service was fantastic from beginning to end. The team showed up right on time and took great care of all my stuff. They were efficient, professional, and super friendly. They packed everything really well and made sure nothing got damaged during the move. The whole experience was really smooth and stress-free. I'd definitely recommend Proactive Movers Inc. to anyone in need of a trustworthy moving company.

My recommendation is to never book this company, especially if youre moving from a building into a house. I booked based on the great reviews here but I was totally duped.

The booking itself was seamless and Maria was very responsive but everything changed on moving day. 3 movers arrived approx 25 minutes late. The move was from a 2 bedroom condo to a house in another town.

Unbeknownst to them, my husband understands their language so he could hear them say to each other no need to move fast here. They took an extremely long time between loads so I asked building security to check what was going on at the loading dock and I was told that the movers are sitting in the back of the truck on their phones.

My husband went to check as well the next time they went down with a load and, once again, they were just sitting in the back of the truck on their phones. He took photos and video but I will not post that here.

The move out from the condo wasnt supposed to take this long. We were scheduled to load at our storage location too but when I saw how slow these guys were moving, I decided not to go there. Still, I provided them with lunch on my dime and time because it seems they didnt come prepared.

After they loaded everything from the condo, they took 30 minutes longer to arrive at our house than they should have. I asked the office where they were, but I never heard back. When they finally showed up at our house, I told them to unload into the main floor only. The movers seemed relieved they didnt have to go to the second floor.

To top things off, their truck leaked hydraulic oil on my new driveway plus they billed me for more time than they actually took.

So to sum up, they moved very slow, took plenty of extremely long breaks, took a half hour longer to arrive at the destination than expected, leaked oil on my driveway, and then charged me more time than what was used!

There was no follow up from the company to ask how the move went. I think its because they know that they ripped me off and ruined my driveway. Its unfortunate this company didnt live up to the other good reviews here. We have more friends and family moving out of Brampton in the next few months and Ive made sure they know NOT to book with proactive movers. I hope this review will serve as a warning to others.

I had a great experience with Proactive Movers. They arrived early, worked efficiently, and nothing was broken or dirtied. They even brought everything up the stairs and successfully took apart some larger pieces of furniture and reassembled them. Highly recommend them!

Had a great time working with them on moving my furniture. Customer friendly, keeping up with updates on pick up and delivery. Am sure to call them up again . Thank you so much.