Waterloo's Old Fashioned Masonry

I received a pricey quote to have a cement truck come with cement but Mike decided to just do sand mix and mix by hand without discussing this with me prior to starting this project. Hence changing the agreed upon terms of the contract. He did not offer a discount but said it was going to cost him more; which it didnt. I needed the job done so I let them proceed. They left my home in a mess (the hose and hose bin were covered in cement, the door and door knob had cement all over. They put all the trash in my trailer and didn't take it away. See photo.
They promised to come back and seal the floor but cancelled due to a
flat tireand then when they did show up a couple days later decided
they werent going to do that either; contrary to our contract.
The cement work that they did was poor, unlevel and cracked in many
places after it dried. Several areas were moving. I brought this to their attention and they said they would replace the loose areas. All they
did was just put an acrylic in the cracked seams and left without letting me know.. They also said and it was in our contract that they would put my appliances, cabinets and misc items back in the basement the following week, they did not show up and they have not responded to my requests. How will I ever get them back for 5 year warranty work if they wont respond or fulfill the terms of the contract?
They were paid in full for their services.
Don't use these guys as they are a dishonest and dont keep
their word. They also charged double for the job that was done and other contractors eyes have budged when I told them what I paid.