Alcozi Landscaping

We hired Alcozi Landscaping for snow removal, last winter and this winter. Last winter, he was okay. This winter, he up-ed his price, but the quality decreased significantly. He came by to clean the snow after the snow storm on December 23, but unfortunately there wasn't much snow removed from our driveway. When I reached out to him, all he said was that it needed to be salted because he uses a snow plow and doesn't do it by hand. But the amount of snow that was left was not going to melt from salt, as well as the fact that if I'm paying to have the snow cleaned, it should be cleaned regardless if it's by hand, snow or salt. Highly disappointed with the service and lack of accountability.