TELUS - SmartHome Security

Alarm Systems
Toronto ON M5P 0A2
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HomeStars  >  Alarm Systems in North York  >  TELUS - SmartHome Security  >  Incompetent Service after ADT
Jen in Woodbridge
Jen in Woodbridge
4 reviews Vaughan, ON
0/10

Incompetent Service after ADT

I was with ADT for 20 years and TELUS took over in 2020 where I was forced to upgrade to their wireless system (I had a front door replaced so they wouldn't hard wire the new door). After 3 years of issues since the remote IQ panel never connected properly to the main panel and I always had to replace the batteries in the wireless contacts, I cancelled my service since my contract expired and I was on a monthly plan. So many issues! Hopefully the cancelation process goes smoothly but we shall see.

Approximate cost of services:
$1,260.00
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