Poorly installed roof/unfulfilled agreement
DO NOT USE THIS COMPANY! Buyer be warned. We went with Teng Yuan due to their competitive pricing, it was too good to be true. As per the agreement, they were supposed to replace the all the plywood, remove the old shingles and lay brand new roof. After the work was done, we had squirrels in the attic. The roof was inspected by our insurance and we learned Teng Yuan didn't perform any of the work agreed upon in the contract. The company just simply put new shingles on top of the old ones. More importantly I found out they didn't lay the shingles according to the manufacturers installation requirements, therefore compromising its integrity.
I called the sales rep Jacky to discuss the issue and he told me it wasn't his problem to and to speak to the owner. When I reached out to the owner he only spoke Vietnamese and just ignores my calls now.
These are amateur installers. Learn from my mistake, if their prices are 50% cheaper than their competition, their quality of work will be less too.
- Approximate cost of services:
- $4,800.00