We use this company when we had an issue with our freezer. The technician who arrived seem pretty good, but then a month later we had another issue this time with the fridge itself. The technician who came was terrible. Not at all helpful and quoted us 5 to 10 days to receive new parts. The process took more than two weeks and every time we call customer service they didnt seem at all concerned about the timeframe it took for the parts to arrive. The technician came back to fix the fridge, and did not help us put any of the parts back together that we ended up having to do it ourselves, not knowing how it all worked and ended up breaking one of the pieces which is probably gonna cost us even more money for replacement. All weve paid this company just shy of $1500 which I regret. Will not use them ever again.
- Approximate cost of services:
- $1,500.00