A Team Appliance Repair

We had an issue with our dryer losing heat. We had a "technician" from The A Team Appliance Repair company "repair" our dryer indicating it had been fixed. Although the dryer now appeared to produce heat it was very hot with a "burning" odour. Within hours the dryer was no longer working. In less than 24 hrs we called the company for a follow up service call as the technician stated we had a "30 day warranty on the repair". I repeat - the repair did not last 24 hrs. The company set up another service call for 3 days later but did not show up. Upon calling the company they weren't able to get anyone back for at least two weeks. Upon having another company repair it after The A Team was unable to return, we found that the element was not installed properly as the wiring was not grounded and it was only secured with 3 screws as opposed to the 6 screws needed. We also became aware that the 3 parts that they charged us for were three times the market price. Although the technician stated the repair was warrantied for 30 days, the fine print in their service contract states that The A Team "will determine warranty eligibility in its sole discretion". I should also note that although initially the customer service department stated we would receive a refund less a stocking fee, and further follow up with accounting stated "the cheque was ready to be signed" our latest phone call to accounting 40 days later stated "you are not eligible for a refund as the parts were already installed and you are not eligible for a warranty". This story is consistent with MANY other reviews I sadly did not read before having this company to our home. Given the poor workmanship I am not confident their technicians are legitimately licensed and I hope you can determine what type of company you will be dealing with if you engage with this company.