We called them in to fix our dishwasher, which wasn't draining properly. The technician who did not inspire a lot of faith, he arrived without any kind of protection for the floors in our condo, told us there was a service fee that would be included in the price of repairs. He then diagnosed that the pump had failed (which made sense), but also that we needed a new motor (which made no sense as the dishwasher, worked). He needed to order a new motor. We waited, called them, the wrong part had been ordered. Should have been a red flag. Waited another week, technician called in sick, rescheduled for 3 days later. We waited, technician called in sick again. We then read the reviews, which we should have done in the first place and realized the company was not interested in providing the service you pay for. Asked for refund for the part, was told re-stocking fees and a cheque will be mailed. We will see.
- Approximate cost of services:
- $800.00