Our refrigerator was leaking, so we called up The At Team Appliance Repair and they sent someone out right away to look at the issue. Upon arriving, the technician said we needed a relacement filter housing and quoted $1,500 for parts and labour, which needed to be paid up front.
After paying the amount, the technician returned the following week to install the part. When he was finished installing the part, the housing still leaked and now the water line was leaking. His answer was for me to order another $1K water line and left with the refrigerator still leaking (from two places now). He also just left the old parts on the floor and failed to actually attach the parts to the refrigerator (which are now laying on the floor).
Upon contacting the company, they had zero remorse and made no attempts to rectify the problem, standing by their technician, despite obvious evidence to the contrary.
Stay as far away from this company as possible. If I had read the reviews left here earlier, I would have never contacted them.
- Approximate cost of services:
- $1,500.00