Misleading service quote for freezer
Called A Team to look at chest freezer in our store that was not cooling properly. Booking was easy and technician arrived when they said he would. Freezer was working okay when tech arrived and said he could find nothing wrong but suspected a defective compressor. Said to monitor it and it would likely stop working if his suspicions were right.
He estimated a new compressor would be around $700-$900 for the part. He said installation would be covered by the $290 fee he charged for the initial visit.
Sure enought the freezer stopped working a week later. When I called customer service I was told the compressor was now going to be $1700 and that the labour charged from the first visit would not be considered.
Did not appreciate being mislead by A Team and will go elsewhere. Should have checked HomeStars first before using these peopel.
- Approximate cost of services:
- $290.00