We had called A Team Appliance repair when we were looking for a company to look at our Samsung fridge that suddenly stopped cooling. The first thing they told me was a technician will come and will be charging us $89 for service call and would diagnose the problem then. When they came, they immediately said it was a compressor and quoted us to replace the compressor in 3 days. They quoted that it would cost $1800 for the service and compressor. When the technician came to supposedly replace the compressor, he said that it was the board and there's nothing wrong with the compressor. I do not believe that they replaced the board either. When I asked why they are still charging us for the same amount as the compressor, they said it's the same cost as the compressor. And in that, they refused to leave our home until we settled the cost they quoted us. I believe that this company misleads homeowners in believing that their appliances need more repairs than necessary and ultimately forcing them to pay ridiculous and overpriced parts and service with minimum effort to repair the problem. This company had been featured on TV for taking advantage of their customers and I believe have used multiple names to cover up their modus-operandi. It is unfortunate that we fell into their tricks and we are hopeful that this review will help others not to be taken advantage of and fell as their victims. Do not trust this company. We should have known better when they told us initially that they only accept Cash or Debit. Not credit card. Customers beware and stay away.
- Approximate cost of services:
- $1,800.00