Head this warning! This was a terrible experience. They don't call back when they say they will- you will have to chase them. We had a leak in our washing machine. The technician told us it was the drum and ordered a new part- he ordered the wrong part and it didn't work. Weeks went by and we heard nothing. We called, followed up etc. We were told that they don't follow up with customers because they have too many customers. When I said that we want our money back I got transferred to accounting services who said that they would call within 24 hours. Surprise- no one has called, there are no supervisors to talk to (shocking) and I suspect our money is now gone. Absolutely deplorable. Jazzy is the person I spoke to and apparently is the only person that works there. She is very rude.
- Approximate cost of services:
- $500.00