Useless. In over a month - they did not fix the oven although they charged for the main board and installed it; but did not know how to program the board, and refuse to fix the oven or provide a refund.
First - there should be 0 star option in this case.
Second - the company did not fix the oven.
Third - Appliance Repair Team Inc is deceptive. Once you call the service - they are very polite and fast. However, they told us it would be an $80 dispatch fee; minus discount for a new client. When the technician showed up he charged $265 plus tax to diagnose the problem - and only cash or debit (despite what the online information suggests). He then quickly said main board has to be replaced - and that will cost $767.87 + tax) - but 100% that will fix the problem. Well - that was Feb 22, 2023 - and as of March 31 it is neither fixed, nor they are open to any additional discussion. The most recent excuse is that i need to call Bosch how to program the board.
Well - I did call Bosch customer service - and indeed they confirmed that the service company has to do the programming - or work with Bosch technical support to fix the issue. Bosch will, naturally, not give such information to the customer.
- Approximate cost of services:
- $1,200.00