We called for a service on our 5yo LG Fridge. We agreed for the $80 service fee. It was worth it to get the final verdict on if it was dead. The repair person came looked at it and said that it just needed a reset and it would be fine. No doubt about it. Guaranteed. We were charged $327 for something that we now know was akin to unplugging it and had no chance of ever working. When I confronted them on the failed fix they did they just shrugged it off. So much for a guarantee. They then wanted us to pay over $1700 more to fix. They claim to be certified LG repair people. They arent. I found out on my own that my fridge still has the manufacturers warranty on the parts they wanted to fix. When I called them out on the warranty and on being authorized lg repair people according to their website... They said they were authorized but it would still be $1700 because they dont do warranty work. Right. Yet you claim to be authorized repair people? They pride themselves on misleading people. Which is extra cruel given the financial crunch everyone is experiencing. Shame on them
- Approximate cost of services:
- $300.00