CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
ON M5A 1A1
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (444 reviews)

Sort by

Private User
Private User
Private User reviews Oshawa, ON
10/10

living room and kitchen windows

installation went well , very pleased with clean up quality of product plus liked the fact that service men explained how to take proper care on the inside and outside.
will be using this supplier in future

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks for taking your time in writing a review for the company. We are glad that your happy with your living room and kitchen windows. Enjoy!

Sharon M
Sharon M
1 review Whitby, ON
10/10

New windows

What a fantastic experience from beginning to end. David was a great help advising on what type of windows to choose for my needs and budget and at a good price.

Installers did a great job and and went the extra mile by hanging my window coverings back up for me.

Next year I will use them again to replace my front door.

Sharon M

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Hi Sharon. Thanks for leaving a review. We are glad that you received a great product for your projects budget.

Our installers take pride in their work and will go the extra mile to make sure your happy.

We are looking forward to help you with your front door.

Enjoy your brand new windows

Private User
Private User
Private User reviews Whitby, ON
10/10

Replacement windows

Peter did an excellent job. He takes great pride in his work and made sure that our bay window looked up to his standards. Very happy with how all three of our windows look. Shoutout to Dave, our sales rep for his suggestion to change our kitchen window from a slider to an awning window.

Approximate cost of services:
$3,900.00
Was this review helpful?
Company Response

Thank you for your review. Enjoy your new windows.

Ayinde in Toronto
Ayinde in Toronto
2 reviews Toronto, ON
10/10

Excellent Service

From the beginning the rep was very helpful and knowledgeable about the product. We had 4 casement windows installed and are quite pleased with the finished product. The installers were on time and very professional. The installed windows look amazing and the quality of work was well worth the money. I would definitely use Consumer Direct Windows for any future upgrades or replacements.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for taking your time to write a review for our company. We are pleased that you are happy with your windows and look forward to working with you in the future.

Daphne
Daphne
1 review Ajax, ON
10/10

Windows and Doors

This company is the best they treated us with love and kindness. There customer service was fantastic would recommend this company too everyone. David was a pleasure very kind and made our transition for new windows and doors an ease. He was very understanding and patient. He listened and was a pleasure thank you so much David you made our house look beautiful thank you for all your hard work truly appreciate ❤ Daphne and Benny

Approximate cost of services:
$19,000.00
Was this review helpful?
Company Response

Thank you for such a wonderful review. We are so happy that you love the way your windows look. It was such a pleasure to work with you. Thanks again.

Allanna
Allanna
0 reviews Whitby, ON
10/10

New Sliding Door

We chose Consumer Direct to replace our poorly designed back garden doors with a bright new slider. We are very happy with the results and the whole process of buying and installing the door. Jerry and Consumer Direct came very highly recommended by many people in the Brooklin community. We are now looking to get our front door replaced by them as well.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Hi Allanna. Thank you for taking your time to write a review for us. We are happy that your patio door turned out well. We are looking forward to installing your front door in the future. Enjoy your new door!

Maureen
Maureen
0 reviews Bowmanville, ON
10/10

Patio door and main door

Had my front door and patio door done with Consumer Direct Windows and Doors. Installation was quick and flawless. The salesmen David was easy to get a long with and came up with nice designs. Job came in under expected price. We are very happy.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for the review Maureen. We are glad you like the designs. Enjoy!!!

Edna M
Edna M
1 review Courtice, ON
10/10

Windows

I called a few companies and Consumer Direct price point was right in the middle. We choose to do business with them because they seemed to be the most hands on and answered all my questions. The installers took a lot of pride in their workmanship and the end result looks beautiful. One of the windows has a round top transom and was very difficult to install but they did a great job. The salesmen David was very kind and knowledgeable. I would recommend this company to my friends and family.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank for such a nice review. We are happy that your new windows look great and you would recommend us to your family and friends.

Don
Don
1 review Oshawa, ON
10/10

Windows and Doors

Updated main floor windows and patio door. After many quotes and show room visits, I went with Consumer Direct because their product seemed to be the best bang for my buck.
David was extremely professional, knowledgeable, had many great suggestions and was quick to respond to any questions I had.
Installation went very smoothly, Dale and his team were quick and clean.
I would highly recommend Consumer Direct and was happy to refer them to friends and family members.

Don

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Hi Don. Thank you for such a great review. We are very happy that you are satisfied with the work done. We really appreciate that you let your family and friends know about us. Enjoy your windows and patio door.

Consumer
Consumer
1 review Ajax, ON
0/10

Door

David came to my home and I ordered a and paid the deposit on June 20th for a front door. The end of July I called him to cancel because I took a door from another company. He said I could not because the 10 days to cancel passed and the door was already ordered and the finance company would spoil my credit if I didn't honor my agreement. So cancel the other door. Around August 4th he called me that the manufacturer couldn't make the door the way I ordered it so they wanted me to change the design. I said no they need to honor their agreement. He send me a text that they cancel the order and refund my money. People DO NOT deal with these people. I repeat DO NOT DEAL with this company.

Approximate cost of services:
$3,894.00
Was this review helpful?
Company Response

Hi Michelle, I understand that you are upset with the fact that we had to cancel your order and refund your deposit. We are too.
Your request to cancel came 5 weeks after the initial order and your product was already in production. As it turns out, one of the options you requested is no longer available and we were able to cancel your order on that basis. As you stated, you were unwilling to compromise on your design. We thought it was the right thing to do to honour your original request, cancel your order and provide a full refund. In any event if you would like to proceed, we would be more than happy to reinstate your order. Please contact David directly. Hopefully we can add you to our list of thousands of satisfied customers and you will refer us to your friends and family.

Customer Care Department

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
905-433-3773
1-833-906-3667
1751 Wentworth St. #17 Whitby, ON

GOLDEN HORSESHOE
1-833-906-3667
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA
905-660-0305
1-833-906-3667
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
1-833-906-3667
Coming Soon!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Patio Doors
SERVICES
Local showroom Windows Exterior Doors Patio Doors
SPECIALITIES
Windows, Exterior Doors, Patio Doors
WEBSITE
https://consumerdirectwindows.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.