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Elite Appliance Service - Ottawa

Appliance Repair
Ottawa ON K2M 2T5
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Write a Review

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HomeStars
Appliance Repair
Elite Appliance Service - Ottawa
Star Score
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98%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Elite Appliance Service - Ottawa

Average customer rating:
9.8 10 (154 reviews)

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Andrew from Kanata
Andrew from Kanata
3 reviews Kanata, ON
10/10

LG dishwasher

Through LG support site I chose flat rate option (~$400) and picked Elite Appliance to fix my dishwasher. Short (two days) wait for the diagnostic visit, but then about two weeks wait for parts to arrive and the repair visit. So, wish it was sooner, but satisfied overall. (Ref. #574522)

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Appliance Service

I have worked with this company often and its always a pleasure. I have a lot of appliance service requests and I always hope to get these guys. Work order number :562796

Approximate cost of services:
$100.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

tttt
tttt
1 review Kanata, ON
10/10

excellent service

The technician is very good, found the RC and repair it very quickly. My two appointments only spent one week. The service is excellent and the communication with the agent is excellent. I really recommend the company. My Reference Ticket No. 07557576

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Genius1234
Genius1234
1 review Cumberland, ON
10/10

Amazing Service!

My technician was amazing! Fast, efficient and knowledgeable! He came and was out in 5 mins.
Highly recommend! Work order # 575416

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Raf
Raf
1 review Nepean, ON
10/10

Fridge Service

The service technician was great. He was very knowledgeable and a very professional. We are very happy with the service and work we received.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Private User
Private User
Private User reviews Cumberland, ON
10/10

Fridge fan on LG

WO # 571427: The mechanical fan broke and the fridge exterior felt a bit warm. Our frozen goods started to melt but the fridge kept fairly cool. ELITE Appliances was prompt and professional. Fixed it right. Highly recommend.

Approximate cost of services:
$4,300.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Ottawa, ON
8/10

Induction Stove Repair

EA supported the repair of my induction stove repair. It was covered under warranty by Costco. Great service and nice technician.
Work order number: 574260

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Private User
Private User
Private User reviews Nepean, ON
10/10

Quick warranty repair

Elite appliance service quickly assessed a problem with my microwave which was under warranty from BestBuy, then came back with the required replacement part a few days later. Quick, friendly and efficient! (Done under work order#573959)

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Repair Call - Wall Oven not maintaining temperature

The repair technician was patient, polite and helpful. He thoroughly tested an issue I was seeing in my new wall oven which made it appear that it wasn't correctly maintaining temperature after the preheat cycle. He took the time to ensure I understood the issue and how the oven is meant to work.

WO: 574996

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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