Superior Plumbing & Heating

Worked on our property after being told we had to be there to supervise.
Now we think they hooked neighbors sewer line onto ours.
They claim to have pictures they didn't but refuse to send to us.
Samatha was on call said she would make sure we got pictures well weeks later...
Off to court we are going!

I needed a leaking sink repaired in basement and bathroom
It began with them showing up hours early, in an unmarked beat ip vehicle
Even though I was told Id be charged if I wasnt there when they showed up
My neighbour (family) let them in
The guy was there 10 minutes and then told us $750 to basically add a washer to one sink and $950 to fix the other sink

I thought it was a joke
Then the office shouted at me accusing me of being dishonest with them
This was the most insane experience Id ever
encountered with a professional company

AVOID THIS COMPANY AT ALL COST

Called Superior Plumbing to get a quote for replacing two bathroom sinks and one kitchen sink and faucet. I was told that the tech would give me all options during his visit.
The tech told me the price would be approx. $6,600. The price for each bathroom sink (without faucet) installed was approx. $1550 and kitchen sink and faucet was approx. $ 3500. This was their only option.
Eventually I had to pay $168.37 for the visit and no work done.
Strongly recommend to not call them unless you are (maybe) only looking for a very high end products.

RAZ & NICK TO THE RESCUE! GREAT CREW!!
I would not hesitate in calling again. Do yourself a favour and request their services.
THANK YOU SO MUCH

Our bathroom tap in Cornwall was lose and not shutting off. I called this service to fix the bathroom tap. Upon departure, they quoted me $974.00 to REPLACE the bathroom tap. I told them that was outrageous. I called head office to complain, and they promised the supervisor would call me back. No phone return phone call. I had to pay the $154.00 to show up, only to be told the tap needed to be replaced and then quote almost $1000 to replace a simple bathroom tap.

"We have called Superior Plumbing & Heating three times in the last fifteen months (toilet repair, sewer clog, and complete sewer drain pipe replacement in the basement of our home). On all three occasions we were 100% satisfied. The technicians arrived at the scheduled time, were professional and friendly, gave us an estimate, fixed the problem at the scheduled time and according to the estimate. We are very pleased with the service and results we received working with Superior Plumbing & Heating

On the most recent job, replacing all the sewer pipes in the basement, a crew of two technicians arrived as scheduled, worked all day and instead of returning the next day to finish, worked until 7:00 p.m., so the job was completely completed in no time. day.

I highly recommend Superior Plumbing & Heating. Our experience with this company has been great.

"

Superior Plumbing & Heating was fantastic. Called them and had an appointment within minutes. We had a shower in the basement with dirty water, and the toilet in the basement was not working. I tried to clean it, but to no avail; so I called Superior Plumbing & Heating. The plumber arrived at the scheduled time and was very competent. He checked for clogs with a snake and a floor reading radar that had a monitor to see underground, he found a broken cast iron pipe under our tub. Reviewed the steps and cost of services. He answered all my questions and gave simple and sound advice. The entire plumbing repair took less than a week, the rest of the non plumbing work will need to be done later. The problem was solved in a quality manner. I would recommend them to anyone!

My experience with Superior Plumbing & Heating was amazing. Conner, the plumber, was professional and even took measures to protect my white carpet while bringing in the water heater. After replacing the water heater, he went the extra mile by putting my belongings back in place. I highly recommend Superior Plumbing & Heating for their excellent service.

My water heater was acting up, I called Superior Plumbing and within 1 hour I received a text message and an email that a technician was on his way. Brian was courteous, knowledgeable and very professional. He explained the issue with my water heater clearly and fixed it within a few hours. Now I have hot water again, thank you Brian!

$149.00 service call min job price $450.00

Trys to upsell service
Offers to refund 70.00 for 5 star review
Look on the bbb at there complaints