Total Care Moving

Moving & Storage
Toronto ON M5H 3R3
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HomeStars
Moving & Storage
Total Care Moving
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94%

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Reviews by rating (past 12 months)

Reviews for Total Care Moving

Average customer rating:
9.5 10 (268 reviews)

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Paulina in Toronto
Paulina in Toronto
1 review Thorold, ON
10/10

Incredible movers

My husband and I are just blown away by this company’s service. The movers were so friendly, knowledgable and careful. We are so happy that we chose them for our move. Best decision ever!!!!! Thank you to Jenna our move planner and to Mike our lead moving man who took charge and made sure that we were happy. This is the only moving company that we will deal with from now on. Thank you total care moving!!!

Approximate cost of services:
$1,800.00
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Company Response

Dear Paulina, it was such a pleasure moving you and your husband! Thank you for being our clients and for choosing Total Care Moving for your move. It's great to hear that you received outstanding service throughout your move from everyone involved. We would be more than happy to move you again! Wishing you and your family all the best -Total Care Moving

Besiktas1453
Besiktas1453
0 reviews Toronto, ON
10/10

Food job

We hired movers before but the crew who showed up to help us was great. They helped us load our storage unit that was great. I reccomend total care moving

Approximate cost of services:
$2,300.00
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Company Response

Dear Client, we thank you for taking the time to write us a review! Our crews are very experienced for all types of moves including ones to or from storage. Thank you for trusting in us and hiring our company for your move. We appreciate your great feedback. Sincerely -Total Care Moving

Private User
Private User
Private User reviews Toronto, ON
10/10

Local move

Total Care was recommended to me by one of my friends that used them. They were very happy with them and we were as well. I did look into a few other quotes and companies but still decided that they were the best fit for me. I really appreciated that they took the time to go over the quote with me and explain in detail how it all worked. Everyone that we dealt with there (including the movers) were super helpful, friendly and informative. I like that they showed up on time and in uniform. They were very deserving of this review. Thank you.

Approximate cost of services:
$7,000.00
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Company Response

Dear client, we love that a previous client of ours recommended our services to you! It sounds like both of you got to experience how our exceptional movers work! Our moving consultants are very knowledgable and are there to guide you through everything. We can't thank you enough for this amazing review and your support. We hope that you have settled into your new place! All the best from everyone at Total Care Moving

RAJAN in Toronto
RAJAN in Toronto
1 review Mississauga, ON
10/10

House moving

Excellent service was provided by total care moving company each and every thing is moved safely by the movers very satisfied by there service . They have professional staff and equipments. There are no doubts that they are number one movers in GTA

Approximate cost of services:
$1,000.00
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Company Response

Dear Rajan, we are so grateful for this fantastic review!!! Our office staff and crews work really hard to make sure that you get the best service possible. Thank you so much for being our client and this incredible feedback. -Total Care Moving

Cole from Toronto
Cole from Toronto
1 review Toronto, ON
0/10

Bad service, damage caused, refusal to accept responsibility

Total Care caused over $1,000 in damages to furniture and delayed some pieces in the move by 6 days. We paid over $300 in repairs and furniture was extensively scratched which could not be repaired. Were offered only $100 and told that damage was normal part of moving. They also didn't unwrap heavy furniture and the move was for a senior citizen so she was left hanging. The cracked leg was part of a very expensive rosewood dining table. They cracked the leg and just left the table in the middle of the floor. Had to call friends and spend an extra day to pick up for their negligence. This company accepts no responsibility. They have tried to discredit my claims but if the review is on HomeStars you can be reassured they have seen proof and a receipt to confirm this is a valid claim.

Approximate cost of services:
$5,000.00
3 of 3 people found this review helpful.
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Company Response

Unfortunately we do not have a client by the name of Cole that has moved with us. Due to this, there is no way to verify the legitimacy of this review and whether this was an actual Client of Total Care Moving. Please feel free to provide the clients actual name or case number, if this is a legitimate client of ours and we would be happy to look into this further. Please email your representative or contact the office directly with the accurate information and we can verify the details. Thank you kindly -Total Care Moving

Dylan in Orangeville
Dylan in Orangeville
1 review Orangeville, ON
10/10

Great service

Thank you to everyone at total care who helped facilitate our move over the weekend. The crews on both ends were absolutely amazing. Very careful and organized. My belongings arrived without any damages. Big thank you to Jenna as well, she was so helpful and very communicative throughout. The price was attractive and the service that I recieved was worth the money spent. They delivered on the next day with no delays or waiting time. I highly recommend them! Ps. Thank you for the Starbucks giftcard, the coffee was appreciated during the unpacking.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Dylan, for being a Total Care Moving client! It very important to us that you are provided with the best service for a great price. It sounds like everyone at Total Care was able to assist you professionally with your move. Thank you for your recommendation and for writing this review. We hope that you enjoyed that coffee on us. All the best -Total Care Moving

Haidy Metwally
Haidy Metwally
1 review Toronto, ON
10/10

Moving from Kingston to London

This Long move was already stressful but Jenna and her crew helped me so much and everything went well from the day of pickup to the day of drop off.

Approximate cost of services:
$1,700.00
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Company Response

Dear Haidy, we are happy that we could help make it less stressful for you! Jenna is great at facilitating moves. Sounds like you had a flawless move overall! Thank you for the 10 stars! we appreciate your business. Stay safe -Total Care Moving

Tim
Tim
5 reviews Toronto, ON
10/10

Downsizing move

We recently downsized our home and moved into a condo. The TCM team were excellent, very easy communication in planning the move with Jenna, the movers were on time and professional on the day of the move. Would happily recommend them going forward.

Approximate cost of services:
$1,500.00
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Company Response

Dear Tim, thank you for taking the time to write this fantastic review! We appreciate your feedback. We are so happy that Jenna, your move consultant and the moving crew did a great job for you. Your recommendation means a lot. Thank you for being our client and for your continued support. Wishing you all the best -Total Care Moving

suzanne in Toronto
suzanne in Toronto
1 review Toronto, ON
8/10

Moving out of town

The crew was on time and worked hard. They were polite and experienced. I did expect some minor scratches where an item was much larger than expected. That being said as a team overall It was what I expected.

They were efficient and we moved approximately 1 hour away and it took less time than quoted and expected.

They were honest and that it what I wanted.

SB

Approximate cost of services:
$2,200.00
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Company Response

Dear Suzanne, thank you for writing about your experience with Total Care Moving. We are happy that everything went the way it was supposed to and that you were happy with our crew! Its great that your move took less time then what you were quoted! We pride ourselves on being an honest company. We are very transparent with our rates and charges and what to expect on moving day. Thank you for moving with Total Care Moving!

Private User
Private User
Private User reviews Oakville, ON
10/10

Great service for business move

We hired Total Care Moving to move our office in Toronto. Everything went exceptionally well. Jenna did a great job organizing our move and communicating what we could expect on moving day. The crew they sent were efficient, careful and friendly. They took apart and wrapped all of our office and warehouse equipment. They delivered everything into our new space and put the desks back together. We really liked how they constantly updated us with what they were doing next. They always checked in to ask if there was anything else that we needed. We just had such a great experience with them. This was the first time that we moved our office and we could not have asked for a better company to help us. Thank you to everyone there that was apart of our move. We highly recommend Total Care.

Approximate cost of services:
$3,200.00
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Company Response

Thank you so much for choosing Total Care Moving for your office move. We are happy that the team did a great job and that your office move went smoothly. It sounds like the crew went above and beyond to make sure that your move-in went well! We thank you for this incredible feedback and for your business. We hope that you are enjoying your stunning new office. Thank you -Total Care Moving

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Total Care Moving

Thank you for visiting our HomeStars Page! We are a proud Canadian & family owned Moving Company. We Service pretty much all of Ontario and even perform moves to and from Quebec, New Brunswick, Nova Scotia & PEI. Please give us a call or request a quote from our website. ...
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