Overall: Outstanding at all stages, highly recommended
Website: Clean, informative, easy to navigate. Transparent up-front estimates based on sq ft of job with example images
Sales: James was excellent overall. Friendly, professional, knowledgeable and made great aesthetic as well as practical suggestions, all of which we were happy to act upon.
Showroom: Toemar (in Mississauga), very helpful. Reviewed what our stone would look like new as well as worn, happy with both appearances
Administrative: Proposal sent with images via James including revisions after suggestions and showroom viewing. Contract sent which was clear and accurate
Timeframe: Installation occurred 2 weeks within signing and paying deposit, excavation occurred on a single day with installation exactly 1 week later
Installation: Smooth, professional, efficient. Excavation team showed up at 8 am of day 1, finished around 12:30 pm. Dedicated clean-up crew came and removed all debris. Stone dropped off 3 days before installation. Installation crew showed up at 8am on day 2 and finished around 1 pm. Dedicated clean up crew came at 5 pm. Daniel managed the project and did an excellent job.
Appearance: Every stone cut was well done. Alignment was perfect. Steps are even with no evidence of tilt or rotation. The dark border with lighter internal stones was suggested by James which we absolutely love.
Price: Excellent value. This was lower than our expected price and lower than what neighbours thought we had paid.
- Approximate cost of services:
- $5,300.00