Mr Exterminator of Barrie

I called Mr Exterminator and was told to pay $50.00 to the technician for doing nothing to my home. I did not hired the company because the price was too expensive. I requested my money back but unfortunately Valerie do not want to refund me back my money.
Be careful when you hire this company to do your work.

I had a very disappointing experience with Mr. Exterminator. We initially contacted them to address a wasp issue in our soffit that could be heard inside the house. My son was quoted $250 for the service while we were out of the country. They sprayed the exterior, but the problem wasnt resolved. Upon our return, we contacted them for a follow-up, only to be told that there was a 10-day guarantee we were never informed about, and we would need to pay again for additional service.

Even worse, this 10-day guarantee was not disclosed on their quote, invoice, or website, which left us feeling misled. When we called to complain, they offered an inspection of the inside but warned that any work going into the wall would cost extra. This felt like an attempt to upsell without properly addressing the original problem.

In frustration, we contacted Orkin for a second opinion. They also charged $250 but provided far superior service, including a follow-up spray at no additional cost and a courtesy check, all covered under their 30-day guarantee. It was clear they cared about resolving the issue completely.

Despite reaching out to Mr. Exterminator to ask for a resolution or credit due to the incomplete service, we received no response. Their lack of communication and failure to stand by their work has left us highly dissatisfied.

I would not recommend Mr. Exterminator based on this experience. Their competitor, Orkin, provided far better customer service, a more effective solution, and greater value.

Save yourself the hassle with dealing with this company, as they operate their business on deceptive selling practices, cash grab. Charged us 904.00 to fix the sounds we had in our walls. Tech spent no more than an hour on site with less than $20 in materials and left, without notice. Next day the sounds was still in our walls we reported it back to them of which they had no intent to resolve our issue. They then got caught misleading us, never presented a solution to resolve our issue except misrepresent the truth and expect us to pay more. Do not pay them up front. Be very careful dealing with this company. They claimed they fired the tech who misdiagnosed our issue, but did they ? what a horrible experience. More like they fake a fix and then run off with your money.

I have really bad moles and they destroy my lawn. Coming right up.to my front walk way and side of the house. First time all good. I had to call again this spring same done all good. Sam is a great guy a gentleman and knows his work.
I highly recommend Mr. Exterminator!

We had mice. Tried doing in myself, no luck.
MR. EXTERMINATOR did three visits, sealed off holes, inspected the attic...6 months warranty
Great !! I highly recommend this company
Thank you

Had spider issues. Came to spray for 30 minutes and charged 325$. Still problem with bugs and spiders. It’s like he sprayed water only. Called back and email 3 times and they never came back. No warranty. Not recommending them at all

Great service and great rates. We called Mr exterminator to treat a lot of rooms, he was very prompt, professional, trustworthy and polite. I would recommend his service, if you are looking for an exterminator.