Water Depot Inc.

Water Filtration & Purification
Barrie ON L4N 8W8
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88%

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Reviews by rating (past 12 months)

Reviews for Water Depot Inc.

Average customer rating:
9.3 10 (92 reviews)

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Blair
Blair
2 reviews Caledon, ON
10/10

RO/Softener Issues

I hired water depot to come out and determine the issue I was having with my water softener as well as change the filers in my RO drinking water system. The system is around 15-17 years old and was installed by a company that is no longer in business.

The softener needs replacement and I will definitely be purchasing a new one from them especially with this 12 equal payments offer.

My only issue with is experience is that after their repair guy changed my RO filters something else went wrong (4-way part needed replacement). This required me to bring the whole system in and cost me $70 (part + in-store service fee). I think this should have been caught by the first service call but wasn't.

Overall, the technicians were friendly, clean, and knowledgeable.

After having issues with the 4-way part, the owner of the store took this matter on as a personal matter and was extremely helpful.

Thanks Water Depot Bolton,

Blair

Approximate cost of services:
$310.00
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Company Response

Thanks Blair for taking the time for a review. Sometimes when you are not looking for a problem you might not see one. That said, I'm glad we did eventually find the issue and your RO water quality is now where it should be. We take our service seriously and I'm very glad you are up and running.

The Water Depot Inc.
https://www.waterdepot.com/

benlanka
benlanka
1 review Orangeville, ON
10/10

Water

Incredible, friendly, professional staff, the water is top notch, location is ideal, easily accessible, lots of parking, I would highly recommend giving Water Depot Orangeville a try if you haven't already.

Approximate cost of services:
$3.00
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Company Response

Thank you so much Ben for your kind words, it means a lot to everyone here! We are pleased with how popular the Alkaline bottled water has become. Glad you are enjoying it.

The Water Depot Inc.
https://www.waterdepot.com/

Great w.
Great w.
1 review Orangeville, ON
10/10

Water softener

Good quality work and great friendly service. Would recommend them for any water softener install.

Approximate cost of services:
$2,500.00
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Company Response

Hi Adam,
Thank you, it's always nice to hear good things. I am glad to hear that you are enjoying your Water Softener and Reverse Osmosis system.

The Water Depot Inc.
https://www.waterdepot.com/

willagher2
willagher2
1 review Orangeville, ON
10/10

Water Softener

I had excellent service from The Water Depot. All the staff are very knowledgeable and explain there products very well which make you feel at ease.

Approximate cost of services:
$1,200.00
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Company Response

Lucy,
Glad to hear that you are enjoying your Water Softener. I'll be sure to share your comments with our staff as we all try hard to provide as good a service as possible. Thank you for your business.

The Water Depot Inc.
https://www.waterdepot.com/

knewfday
knewfday
1 review Orangeville, ON
9/10

Water softner

It was a great job by both parties, they kept things very clean and tidy.

Approximate cost of services:
$1,600.00
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Company Response

Hi Steve, glad to hear that you were happy with the installation of your Water Treatment System. We do get a lot of compliments about our installers, they really are professional. Enjoy the new system and good luck with your reno's! You've got a big project ahead of you.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

fawnhennessey
fawnhennessey
1 review Orangeville, ON
10/10

Spa purchase and installation

We met Mark when he was introducing himself to the neighborhood and we had him come out the house as we were in the market for a hot tub. We were happy with the prices and service that he has provided us then, and ever since. I was happy to see that he personally oversaw the installation of the tub to make sure we were as happy as could be, I would highly recommend hem and his location to my family ans friends.

Approximate cost of services:
$800.00
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Company Response

Hi Fawn,

Glad to hear that you are enjoying your hot tub. With winter coming I hope you will enjoy it even more. Have fun with the spa and enjoy!

The Water Depot Inc.
https://www.waterdepot.com/

Nobleton
Nobleton
1 review King City, ON
10/10

New Home

These guys are professionals.Had three other quotes and these guys were the only ones who actually came out to the house to check everything over to provide an accurate quote and size the unit. The price was a fraction of what other companies were quoting. We purchased a water softener and the reverse osmosis system, they had the system installed within the week.Professional, Freindly, Passionate, and Cost Effective

Approximate cost of services:
$3,200.00
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Company Response

Thank you so much for your kind words! I know you were concerned with quality and water efficiency. The Refineosoft water softener and high efficiency 1 to 1 drinking system will do the job well for you. Please call with any questions you may have.

The Water Depot Inc.
https://www.waterdepot.com/

jim c.
jim c.
1 review Port Perry, ON
10/10

house water cleaning, purification and softening

Sean was very professional, knowledgeable, and paid very much attention to detail on the install. Both Dan and Sean are true professions. From star to finish, they handled all of our questions and concerns. Held true to delivery and install times. We feel they went above and beyond our expectations.
We would recommend Dan and Water Depot to anyone looking for clean, clear, soft water.
Thanks guys
Jim and Leah

Approximate cost of services:
$9,600.00
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Company Response

Jim and Leah, thank you so much for the kind words. It was a pleasure to do business with you. We love the challenge of fixing problem water and hope you are enjoying your clean water.

Dan

The Water Depot Inc.
https://www.waterdepot.com/

ksefton
ksefton
1 review Orangeville, ON
10/10

water softener purchase and installation

Mark and his staff are excellent to deal with. The installation went very smoothly and the softener was installed on time. Mark made sure he followed up after the installation to ensure that we did not have any issues and that we were happy with the service the The Water Depot provided. I would high recommend The Water Depot for any water needs or installation of new equipment.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Karen for your kind words. I am glad to hear that you are enjoying your Water Softener. Your business is greatly appreciated.

The Water Depot Inc.
https://www.waterdepot.com/

Simon in Aurora
Simon in Aurora
8 reviews Vaughan, ON
10/10

Superior Customer Service

Spoke to the owner a month before taking possession of our house. Andy is the type of owner that tries to fit the right solution to us based on what we needed. We booked a month ahead and he should up on schedule. We agreed on the system, which was cheaper that what we were using before and still quite a bit cheaper than a competitor.

What was important was that Andy was local and could service the equipment. Installation went well. Installer should up in the window, was courteous, did not make a mess and explained everything well. We opted to have the external water system excluded from the water softener system. No sense in wasting salt on the grass or washing the car. This added no more than $100 and well worth it

The installer did forget to switch the hot water back, but a quick call and they guided me through it. Had I been more familiar with the system, I could have figured it out myself ;)

Thanks for the superior customer service.

Approximate cost of services:
$1,800.00
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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Water Depot Inc.

Visit your local Water Depot store. We specialize in water treatment equipment. Everything a home owner could need from Water Softeners, Reverse Osmosis Systems, Iron Filtration, Ultra-Violet Systems, Replacement Filters, Housings and more. With over 36 locations throughout Ontario, we offer a wide range of products to improve water quality, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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