The Boiler Shoppe

A very good experience from start to finish—reliable, knowledgeable people organizing and carrying things out well. No surprises and no pressure. Very happy with the results and will recommend to friends.

The hot water tank in my rental property failed and flooded the basement. I called The Boiler Shoppe and they quickly went to my property and provided me with my options and gave me solid advice.

I opted to replace my old hot water tank and they did the necessary work the very next day.

I was very satisfied with this company, especially the responsiveness and good advice.

Very satisfied with the professional job, explaining my options, recommending a top quality boiler, the careful and complete and timely installation. Keep up the great work, David! I'm glad I chose you.

I found the Boiler Shoppe after a disasterous experience with Reliance (note - avoid Reliance!). They fixed everything with my boiler and installed a ductless AC unit at a fair price. Super nice guys and wonderful competent service.

Ricardo and his team are amazing at what they do. They were professional, friendly, honest and timely. The work was completed when promised. I was pleased by the price and well worth it considering the quality and high standards they put forward. I would highly recommend The Boiler Shoppe to anyone who is in need for this quality and service.

My central air conditioner stopped at the worse time. I put out a call for service call and The Boiler Shoppe called me right away and scheduled a appointment. At no time was I informed that they charge $250. for a estimate. I was not told when I set up the appointment and when David came out to look at the A/C. It was when David wrote up the quote that I was told of the charge.
So beware of this charge...if you decide to go with the work they deduct the charge. I did not go ahead with them because I was told I needed a new A/C at a cost of $5,500. I went with another company that came out the same day and fixed it for a cost of $800.

Ricardo and his team are phenomenal at what they do. They were professional, friendly, honest and timely. The work I needed done was a huge job and I was pleased by the price and by the work in itself. The Boiler Shoppe comes highly recommended.

I needed my central AC replaced, and a friend recommended The Boiler Shoppe. Ricardo and his team were very professional and patient with me as I went back and forth through the options.

Summary: Very professional, extremely knowledgeable and hardworking team. The entire quote to installation process was smooth, and much less stressful than I had anticipated.

Our century home needed a new boiler. I read a lot, a LOT, about boiler installation, sizing and comparisons between high efficiency boiler manufacturers. I also had numerous quotes from various companies. Ricardo of the Boiler Shoppe made time to speak to me at length about all of my concerns and questions. After his home visit and quote, I’m sure he spent at least an additional 2 hours talking on the phone with me, patiently answering all of my questions, before we signed the contract.

His was the only quote that sized the boiler properly for our heat load, which allowed a much smaller unit than other shops were quoting me. He was able to get me the make of boiler I wanted (Veissman) for less than his competitors were offering for cheaper makes.

The installation went smoothly and was stress-free. Marius and Kev were hard workers and very pleasant to interact with. There were a couple unexpected surprises (old house!) but the only extra charge was for parts, and their extra labour was basically included.

It’s been 2 weeks and the house is much more comfortable than ever before. The size of the unit is clearly correct for our house. I am very pleased with the entire process. I will update this review at the end of the heating season once we’ve had some very cold weather, and again down the road to report on how the company deals with any issues, service calls etc. Given our excellent experience with this company so far, I believe that we are in good hands, and I expect that we will receive enthusiastic and dedicated service in the future.

I highly recommend Ricardo and the Boiler Shoppe.

Ricardo and Dave provided us with professional expert advice and options to remedy our radiant heat and domestic hot water issues. Installation of the new system was done to a very high standard with no hidden costs or unexpected issues. Communication before, during and and after the work was done exceeded our expectations. We highly recommend The Boiler Shoppe for your HVAC needs.