The Boiler Shoppe

They removed my basement oil tank and patched the walls. They were in and out in about 3 hours and cleaned up all the mess.

The crew that installed the heat pump was excellent. They were very knowledgeable, did a clean install and were very respectful of my home. The left the inside and outside of my home clean. A job well done. Thank you

The Boiler Shoppe had the best quote. They were able to schedule the work quickly. The two technicians who came knew exactly what they were doing and did the work quickly. After the work was completed, the salesman called to let me know the electrical work was less than expected and the price was reduced by about $1000. This was unexpected - I was satisfied with the work, and was prepared to pay the full original amount. How nice to deal with honest folks!
After a week the system seems to be working well.

We've tried multiple times to tell The Boiler Shoppe that the heat pump they installed is excessively loud (keeping us up at night). But they don't seem to believe us. The cooling function is whisper quiet, but the heating function makes a loud buzzing noise. It sounds like a plane is circling overhead. The company refuses to help us after we paid for the $18,000 unit. We will have to hire another company to fix the issue.

I am really happy that I chose The Boiler Shoppe! Ricardo was very professional and kind, he answered all my questions and gave a very competent advise. The installation was smooth, fast and without any problems. I already recommended this company to a couple of my friends

Our hot water boiler tank failed leaving us with no hot water. Ricardo visited our location with a couple of hours and his team successfully completed the project within 24 hours at a price below that quoted by another local competitor. Impressed and pleased with the service. Would definitely recommend them to others.

Great, knowledgable and efficient service. I made a call to the company and a tech came out to check the house and two units were installed within a week. Job passed the provincial inspection with flying colours. The original tech was very knowledgable, and helped me plan where to place the units. On installation day the installers were super polite, and again very knowledgeable. I felt like I was in good hands. The work was done quickly, with no changes to the original plan and most importantly safely. We are very happy with our choice.

After consulting with a few companies for quotes and configurations of heads and compressors, it was a no brainer to go with The Boiler Shoppe. Pat was expedient with a quote and offered the best case scenario to qualify for a rebate without compromising my budget and home needs. I appreciated Pat's availability responding to my inquiries in understanding the rebate process and installation. The installation occurred without a hitch. Chris and Luke, the installers, were very friendly and considerate ensuring the placement of the heads were exactly where I wanted them and would maximize their effectiveness. Glenis was instrumental in ensuring that all the paperwork was in order and warranties and receipts were sent to me. Without question I would highly recommend this company to friends and family. Thank you for the great service.

We needed to replace the existing 90+ year old oil furnace with gas heating. Patrick was highly recommended by a neighbour. Prior to the installation Patrick outlined the procedures. His team completed the breakdown and disposal of old furnace and oil tank, the installation of the gas meter, Viessmann boiler, and venting in a timely manner with minimal disruption. We are happy with the new unit and would highly recommend working with The Boiler Shoppe.

My old mid-efficiency boiler stopped working right before the Christmas break. The choice was between repairing a not-to-code unit ($1000 for the part plus labour and no guarantee it would work) or replacing the system. Since we are never moving and I'm a huge fan of efficient equipment, we opted to replace the system which involved running new venting. We contacted three companies, one of which we had used for over 15 years, but of late were unsatisfied with their "sales-y" approach and expensive service calls. We chose Boiler Shoppe because they offered Viessmann. We also did research on a Bosch combi but opted out of combi units altogether (as waiting for my hot water more than "normal" would have annoyed me every day). The team: Paul, Ricardo, installers Tom and team were amazing to work with from the start. No run-around, no upselling, factual, and worked around my picky requirements including ensuring the new venting that ran up from the basement through the garage was positioned to the exterior exactly the way I wanted to ensure aesthetics were maintained. Further, they were able to run the venting pipes so not to disturb my finished basement - a miracle! (the other companies I interviewed were not able to say for certain where they would run the pipes). And lastly, I had always been unhappy renting my bottom of the line inefficient hot water tank. So I got out of that expensive lease and the Boiler Shoppe installed a Viessmann stainless steel hot water tank while they were there that works off the boiler. They also hauled away the old boiler and old hot water tank, not to mention "saving" me from no heat in December as they were able to do the install quickly which I greatly appreciated. On install day, the job ran smoothly and Tom and his team worked really hard and in poor weather. Paul was also super responsive and patient on all my queries before and after the install. Post install, our master bedroom radiator was not heating up a couple of weeks later (likely due to huge air bubble that bleeding could not resolve) and Paul came out immediately to take a look. Thank you Paul for helping us troubleshoot! Tom and his team followed up with a service call to fix the issue which was an air lock. 100% would recommend the company for efficiency, non-sales-y, reasonably priced, professional and responsive pre and post care. Boiler Shoppe will be my boiler company going forward!