We had a Carrier Infinity furnace installed last Feb (2020) and were extremely satisfied. We started to experience a lack of airflow and it was determined the AC coil (original equipment) needed to be changed. This was identified in Feb 2020 as a potential future problem. I was connected with Maria (awesome CS) and Joesph Georges. Joe was incredible! Walked me through the options and delivered on all his commitments. AC unit was installed yesterday (3/4/2021) and the furnace is working phenomenally. Excellent airflow and modulation of gas staging. The new AC unit (3 ton Carrier Infinity) is the integrated unit for the furnace. They work seamlessly together. Just a Joesph described. Can’t wait for the summer cooling season to start to try out the new AC unit.
- Approximate cost of services:
- $7,000.00
- Company Response
Hi there, thank you so much for the review! We are glad to hear that you've had a good experience with our sales Joe and our customer service team member Maria! We are also looking forward to the summer months here at Empower! We always strive to provide the highest level of service to each of our customers and we hope you won't hesitate to reach out to us if you ever have any questions regarding the unit or other HVAC-related needs, we're always happy to help!
Cheers!~
Team Empower