We had to replace our 20-year old gas water heater. It was well past its prime and was making strange noises. Joe from Empower Home Comfort responded to our request on HomeStars then met with us and quoted us on replacing the old tank with a similar tank but also on replacing it with a tankless unit. Although the tankless was about $1,000 more expensive, the energy savings and the gained space in our mechanical room were persuasive. After we cleared space for the work to be done we contacted Joe to sign the contract. The installation was done professionally and completely on the next day (today) by Behzad and his helper. They even took our old tank away. Before leaving, Behzad asked me to check the water temperature and showed me how to turn the unit on/off and change the temperature. Having turned off the natural gas supply for disconnecting/connecting, he also asked me to check that our fireplaces would ignite. One did not. So he took the time to get our pilot light re-lit and that fireplace operating properly.
- Approximate cost of services:
- $4,300.00
- Company Response
Hi Manny, thank you so much for the review! We are glad you had a good experience with our sales and installation team members! We always strive to provide high-quality service to all of our customers and we are happy to hear that you were pleased with the job the installers did! Please don't hesitate to contact us if you require any future assistance with your HVAC products, we're always happy to help!
Cheers!~
Team Empower