City Home Comfort

Heating & Air Conditioning
Toronto ON M5V 1V1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for City Home Comfort

Average customer rating:
9.2 10 (212 reviews)

Sort by

Anessa in Ottawa
Anessa in Ottawa
0 reviews Toronto, ON
10/10

New Furnace

This company came and installed an Amana furnace for our home. Our 10 year old Lennox model has been red tagged due to cracked heat exchanger. Shawn sent us a quote for a new furnace after 30 minutes of calling the office. Chris and Dean came the next day and did a very professiona and clean installation. Thank you for the fast response and I will recommend them to anyone.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Mike from Etobicoke
Mike from Etobicoke
1 review Toronto, ON
5/10

Furnace Install

Had City Home Comfort do a furnace install, and although the initial consultation went very well, the workmanship fell completely short!
Went with the Amana two stage furnace as it is reliable. The guys showed up on time and started on the work. They were pleasant and I left them to do the install. After it was completed I noticed they drilled a hole from the outside through my floor joist.
They did come back to fix the problem, but should have never happened in the first place. After speaking with Chris he did assure me the joist was fine and offered an annual service cleaning at no cost.

Review has 1 previous version
Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hey mike thanks for your review, we are always here to help,

Ken Kyaw from Toronto
Ken Kyaw from Toronto
3 reviews Toronto, ON
10/10

Replace aging air conditioning

I dealt with City Home Comfort to replace my air conditioning unit. Chris and everyone at CHC were friendly and accomodating. The work was done efficiently and the price was reasonable. I am looking forward to continuing to use CHC for my future heating and cooling needs.

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Hey ken,

Thanks for your kind review, see you in the future.

KDT
KDT
9 reviews Toronto, ON
10/10

Annual Cleaning Service

Long time customer. Friendly service, technician arrived on time and left a detailed inspection report. He changed out the furnace filter and made sure everything was working properly. Have never had any problems with CHC in over 30 plus years.

Approximate cost of services:
$135.00
Was this review helpful?
Company Response

Thanks for your kind review, we are looking forward to seeing you next year.

RockBlock in Whitby, ON
RockBlock in Whitby, ON
1 review Hamilton, ON
10/10

Furnace & AC replacement

City Home Comfort proved to be a great Vendor for my HVAC needs.

My current 30 year old HVAC was close to retirement, with the furnace having undergone a few repairs, so I decided to get a new one before winter hits. With so many choices, dealers and huge price fluctuations across the GTA, it's hard to make a decision. After about 2 weeks of intense research on both Product and Dealers, I decided to go with City Home Comfort and a Trane furnace...with summer almost over, I was going to delay the AC upgrade until next spring.

On the sales side, Shawn was exceptionally friendly and professional and, after going through a bunch of options and products, gave me a great deal on a Trane furnace, filter and humidifier. I had a few days time off and wanted to get the job done ASAP. Shawn worked his magic and 2 days later, Chris and his colleague (sorry forgot his name) showed up at my door with the furnace, ready to install. As the removal of the old furnace and installation of the new Trane was unfolding, I discovered the AC evap coil was rusted and was leaking - even though I wanted to postpone the AC upgrade until next year, I decided to get this done as well, if possible. So I picked up the phone and called Shawn around 3pm with a last minute emergency request - this was on a Friday... by 5:30 Shawn personally dropped the Trane AC at my door, after battling the GTA from one end to another (whew..!!)

On the installation side, Chris and his colleague did a really great job, answering my ongoing questions and accommodating my requests throughout the day...the last minute AC upgrade was supposed to happen the next day, but Chris and his technician decided to stay and finish the job on a Friday evening...and they managed to pull it off in overtime, to my satisfaction and total admiration of their attitude and quality of work.

It is hence withough saying that I highly recommend City Home Comfort for any HVAC needs, with competitive pricing and great quality of work.

Thx again folks - cheers !

Approximate cost of services:
$7,600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hey,

We really appreciate the detailed review, city home comfort and the team thanks you for your business.

Private User
Private User
Private User reviews Toronto, ON
0/10

Imagine charging to come and get business

Well i was looking for an a/c company to give me a quote on moving

This company has the nerve to charge me $150.00.....to get my business. Their competition does not do that.

Its all about the money..... And i bet they overcharge as well

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

While Our actual clients are always been pleased with the work we do, Sometimes a fake review gets into the mix. We have never worked with or corresponded with this reviewer, And HomeStars has been notified of the issue.

JJ in Toronto
JJ in Toronto
0 reviews Mississauga, ON
10/10

New furnace installation

We were so happy we found out about City Home Comfort!
From the beginning, there was no annoying sales pitch or pressure. Shawn was informative and took the time to go over the various options in great detail. The installation itself was stress free. Terry who installed the furnace was very professional and left the place nice and clean. Overall, a great experience. We will definitely call City Home Comfort again for any future HVAC needs in our home!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks so much for your review,

Shawn and Terry will be happy about another satisfied customer, Thanks for supporting City Home comfort

Private User
Private User
Private User reviews Toronto, ON
10/10

New Furnace

We looked around for quotes after our furnace suddenly broke down and could not be repaired. Shawn and company were polite, kind, efficient, and had us up and running within a couple of days. Competitive pricing and good customer service - our tech was just as professional and efficient.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thanks for your kind review,

City Home comfort will work hard to continue our professionalism and good customer service to you.

Stay comfortable

Private User
Private User
Private User reviews Toronto, ON
10/10

new furnace-air conditioner instalation

nice people, very professional all along the process, everything on time
I will recommend to my friends

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thanks for your kind review.

The team at city home comfort appreciates your recommendation and are looking forward to working with your friends.

Candice
Candice
4 reviews Ottawa, ON
10/10

New Furnace and Airconditioner

Great Job from start to finish, a special thanks to Shawn, I dealt with him start to finish! Price included full service, removal of old install new, no hidden extra costs

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Hello Candice,

Thanks for your kind review and sharing your positive experience. City home comfort will be here for you anytime you need us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Home Comfort

City Home Comfort is a family-owned and operated company that has been serving the Greater Toronto Area since 1981. We started the company with the goal of offering the kind of service and support we would want for our own family. These values are at the core of our business and have been handed down from generation to generation.

We are a premier HVAC contractor providing the Greater Toronto Area with the best home-comfort and air-quality products on the market. We provide prompt, courteous installation and service at an excellent value. We feel confident that after a visit to your home or business by one of our experienced technicians, you will be comfortable in choosing City Home Comfort for your next home comfort project. We are not satisfied until you are.

***

We provide service 24-hours a day, 365 days of the year with fully-trained, licensed, and insured technicians for Heating Air Conditioner residential and commercial applications. We service AMANA. CARRIER. LENNOX. YORK
RHEEM, TRANE, COLEMAN, GOODMAN, DAIKIN, KEEPRITE,

***
You, like our customers, will grow to trust and rely on the experience, professional approach, and friendly staff of our family-owned business. Call us today and let us help you with all your home comfort needs. WE ARE HAPPY TO SERVICE, THE BEACHES, CLIFFSIDE, HUNT CLUB, OAKRIDGE, LESLIEVILLE, DANFORTH VILLAGE, RIVERDALE, EAST YORK, CABBAGETOWN, MOORE PARK, YORKVILE, ANNEX, ST.JAMES TOWN, CANARY DISTRICT, KENSINGTON MARKET, LITTLE ITALY, TRINITY BELLWOODS, DUFFERIN GROVE, WALLACDE EMERSON, DOVERCOURT, WYCHWOOD, BLOOR WEST VILLAGE, YORK, CEDARVALE, YORK MILLS, ROSEDALE, BAYVIEW VILLAGE, WILLOW DALE, DON VALLEY VILLAGE, DON MILLS, SCARBOROUGH.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heat Pump, Furnace, Air conditioners, Boilers, Heating, Cooling.
SERVICES
Furnace installations, Air conditioner installations, Heating, FURNACE SERVICE,
BRANDS
Amana, Trane, Lennox, Continental, Rheem, Viessmann, Rinnai, Navien and more!
SPECIALITIES
HEATING INSTALLATIONS, FURNACE INSTALLATIONS, BOILER INSTALLATIONS
WEBSITE
https://cityhomecomfort.ca/
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MasterCard, FinanceIt, Cheque
LICENSES
TSSA, HRAI, ESA
MEMBERSHIPS
HRAI, ABC,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Parts and 10 Years Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.