I know this review is a little late; however it’s better late than never. I had a new hvac and tankless hot water heater system installed towards the end of June (June 25, 26 to be exact). I decided to replace my furnace at the end this brutal winter season, knowing that it would not make it through the next one. I thought I’d give a call to Belyea Bros. after years of receiving their flyers in the mail advertising their products and services.
My initial call was left on voicemail which was promptly returned, after explaining what type of work I was interested in I was told that a gentleman by the name of David (last name escapes me… sorry) would call back with further questions and information. My returned call from David came within 15-20 mins, we talked about the type of work I was interested, along with the pros and cons of certain systems; David said that he’d have one of their reps call to set up an appointment, and again I received a phone call that was returned promptly by Craig Hood.
My scheduled appointment with Craig was on time, I found him to be very pleasant and informative. We quickly were in discussion about the types of systems available, how they work and placement of the units, which was a concern of mine as I’ve seen units placed around homes that end up ruining the surrounding aesthetics. With a new system settled on, I scheduled my installation date.
The day of my scheduled installation date, Bryan & Julio arrived early in the morning and proceeded to go over the installation process of the units in particular the A/C unit. My original plan was to have the A/C mounted on brackets to the home rather than on the ground; however the installation concern was in hitting the hollow spots in the concrete blocks, plus the vibration from unit itself when operating. The suggestion was to have the unit sit raised off the ground and on added vibration pads. This was a very acceptable alternative and it did not in any way alter the aesthetics that I was hoping for. Bryan & Julio, and a long with a second team that came in to do the tankless hook up worked were great; they worked tirelessly and professionally over the course of 2 days.
All in all, I am extremely satisfied with the system; the A/C has worked wonderfully during this past heat wave, through experimenting I have a proper setting for a consistent cool not freezing home to come home to. The tankless hot water unit is absolutely the best; works like a charm I can’t say enough, I love it! There was a very minor issue with the unit right after the installation, but was quickly resolved by cutting a hose going into the condenser which kept it above the waterline; my thanks to Baylea for sending out Damion on a Sunday morning in order to troubleshoot the problem.
Now all I have to wait for is this coming winter to test the heating system. I would definitely recommend to anyone looking to replacing any type of heating, a/c or hot water system in their homes to give Baylea a call. I look forward to continued service from Baylea in order to keet the equipment in tiptop shape.