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Lisa
Lisa
1 review Scarborough, ON
10/10

Basement waterproofing

After the massive storms this summer, and removing gallons of water multiple times from my crawlspace, it was time to call in the pros to waterproof my basement. I received a referral for Stay Dry Waterproofing from my neighbours - and Domenic, his son Stefano and their work crews didn't disappoint.

Their quote was quite detailed and included diagrams so I could visualize the work that they were planning. Both Stefano and Domenic were polite and patient with me - explaining the work and answering my many questions. Despite being a super-busy time, my job was booked quickly.

Although there were some hiccups in my job - was initially planned for less-expensive, internal work, but due to extremely and unusually thick concrete floors needed to move to external work - the job was completed with a high-level of quality, with respect for my property and for my neighbours. While digging, they discovered and patched a massive hole (imagine big enough for a family of raccoons to traverse!) down in my foundation that was a major contributor to the problem on one side of the house, and I've seen the difference immediately in that corner of my crawlspace ... dry as a bone! And the rest of the crawlspace has remained dry as well. Their work has given me peace of mind - no more stressing when it rains, or vacuuming up buckets of water and a 25-year guarantee - but my shop vac is feeling a bit abandoned now! lol.

There was some additional work required at additional cost - which they discovered once the job started, but it totally made sense to me. However, Domenic was wonderful and spotted some other things I needed and provided at no charge, which speaks to how much he wants to help his clients.

I really want to support family-run/small local businesses and am very pleased with their work and with my interactions with the team. I would highly recommend Stay Dry Waterproofing for residential waterproofing.

Approximate cost of services:
$8,000.00
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Company Response

Thank you Lisa for the very kind words we are so happy to hear that  you help support our local small family business,  we are glad to help you with your crawlspace and fixing your water damage.  As you are aware of hiccups do come into place sometimes  but we always like to direct our customers to letting them know and sometimes fixing the problems right away will continue the relief of occurring more damages so we were happy to help.  We do feel bad for your Shop Vac LOL but it's time to retire it as you have long ways to go for using it for your basement again .

Thank you again Stay Dry Waterproofing/Domar Group Inc.