Appliance Repair Expert

I put in a request and within 30 mins I got a call. The person would be at the house next day. Amazing I thought. My oven stopped heating up. The guy came within the window and barely spoke. He just said "oven". He walked in, tried the oven and said it was the igniter. Went to his truck to get it and said it would be around $300 for the part plus labour, which was $380. I though that seemed awfully high but I was in a bind. It took him about 10 mins to fix it and he left. I thought at least it worked. 3 months later, it stopped working again. Emailed and called the company and no response. You'll see these generic responses from a "manager" but trust me, they don't respond. In the end I bought the part myself $200 incl tax and fixed it myself and noticed the cheap part the guy used was spliced in and not even installed properly. This company takes advantage of people who can't do it themselves or are in a bind like we were as we needed the oven. Please do not use them.