Thermenergy provided the most competitive pricing for my request for quotation for a “two birds with one stone” job: 1) Fix central A/C (recharge refrigerant), 2) Remove and replace 40 gallon rental hot water heater. Contacted a bunch of companies through Homestars and locally as well. Kal got back to me quickly through Homestars and spoke with him by phone. He was knowledgable and easy to talk to. Kal recommended the Rheem PV40, and advised that we keep the same sizing for practicality and energy savings. He was helpful at explaining the process to return the rental tank, and that his guys would take care of it.
Kal actually showed up the next day to fix my A/C and to confirm existing site conditions and pricing for the hot water tank. His pricing was “all-in” with no surprises.
For the A/C fix, Kal quickly recognized that the original installers left the refrigerant lines overcharged. Opposite to what we thought was broken by conventional wisdom! Although it was a fast and easy fix, Kal hardly charged any money at all for the repair.
For the hot water heater work, two technicians showed up the following week. The two gentlemen were punctual, friendly and answered all my questions in a helpful manner. The workmanship appears to be pretty good. Hardly any mess left behind. Rental unit was returned to Reliance Home Comfort the morning of the following business day. We’re pretty happy with the Rheem PV40, it’s much quieter compared to the previous rental GSW power vent unit. Good riddance to monthly bills. Work was completed in early-July 2020. So far so good.