Student Works Window Cleaning

Curtis was prepared, organised, and friendly. Leaving nothing to chance, he had a thorough business plan as detailed in his handy binder; he answered any and all questions, following up with timely phone calls prior to the appointment. No issues.

Team of 2 cleaned our eaves troughs. It had not been done for several years and so had a lot of debris. Manager came at the end to make sure we were satisfied.

I am very pleased with the job that Faraz and the students did for me. They were pleasant and good mannered and cleaned up everything really well. I will use them again and am grateful for their professionalism.

We had the eavestroughs on both our house and garage cleaned out, interior and exterior windows washed on a two-story house, and Rainex installed on the exterior windows. Washing the windows also included cleaning the tracks which I know from personal experience is a time-consuming job. The two students spent almost four hours and did a superb job. They were courteous and professional and left no mess behind them--not always the case with workers.

Cooper Hewgill and his team did a fabulous job. They showed up on time, were completely professional, and did the job as requested and I am more than satisfied with the results. They also completed some extra work that came to light on the spot. I couldn't recommend Cooper and his team more highly.

Follow up by the team leader when we said the job was not completed as contracted was sarcastic and rude. Very unprofessional approach and a total lack of customer service. When I complained about the poor follow up the response from the the leader was "thank you". No apology, no follow up.

I was initially impressed with the binder and resume provided during the initial quote as well as how the student Manager presented himself but my experience went downhill from there. I had arranged an appointment time around my work schedule however the students arrived 2 hours early, washed the exterior, and left before I arrived home. My neighbour let me know they had been and gone and when I contacted the student Manager they did return. From there it felt my windows were rushed and were simply sprayed and wiped down, didn’t open the windows or wash the tracks. When I opened the windows while the students were packing their car, I realized this and they then answered “my bad” and quickly wiped out the tracks. The screens remained where I left them the night before in the driveway and would not have been cleaned if I hadn’t told them it was part of the contract to do so. I also pointed out a window still had smudges from my dog’s nose on it and they told me it was dirt between the window panes, I later inspected it more closely and it was easily removed with my own windex. Finally, the quote was made for 1 more window than cleaned due to a window air conditioner and the student Manager would only take $10 off the price claiming this had already been considered during the quote, even though the quote listed a larger number of windows. Finally, when I told the student window cleaner that the $10 should be deducted from the subtotal and result in an adjustment of the tax they refused to do so. I decided it wasn’t worth $3 to argue and at this point just wanted them out of my house.

I am so disappointed and angered. The hardware was not washed or greased as indicated and the cleaning job was sub-par. I unfortunately would not recommend this service despite wanting to support students and their eduction.

This was my first experience with Student Works . I was very pleased with the completed job. The students were professional, curtious, respectful and made sure I was happy with the entire job before leaving. KUDOS to the MGM for great hires !

We had our exterior windows and siding cleaned after 10 years, so they were definitely in need. Excellent work by great youth. Professional, timely, respectful. Definitely would recommend them again

SW did a fantastic job this summer. Very nice staff who worked hard with perfect results. I look forward to getting them back next year and Curtis was exceptional with his friendly customer service. I will continue to refer them to my friends and neighbours in my community. On top of all that I’m so glad to have helped out university students during the summer!