Tidy Out

Formerly Spotless Cleaning Services
House & Apartment Cleaning
Toronto ON M3K 1H2
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72%

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Reviews by rating (past 12 months)

Reviews for Tidy Out

Average customer rating:
8.5 10 (6 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great cleaning service

Tidy Out servide exceeded my expectations with their attention to detail, efficient and thorough cleaning methods, and friendly and professional staff. Melissa provide the best possible service to fit on our necessities.

Approximate cost of services:
$100.00
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Private User
Private User
0 reviews Toronto, ON
9/10

Professional and trustworthy cleaning company

I highly recommend this cleaning service to anyone looking for a professional and thorough cleaning.
The company is trustworthy and respectful of my home and belongings.
The cleaning service has helped me maintain a clean and organized home.

Approximate cost of services:
$100.00
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Company Response

Your satisfaction is our top priority, and we appreciate your business. Thanks again for choosing Tidy Out.

Private User
Private User
0 reviews Toronto, ON
10/10

Great cleaning service

Tidy Out servide exceeded my expectations with their attention to detail, efficient and thorough cleaning methods, and friendly and professional staff. Melissa provide the best possible service to fit on our necessities.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for your review! At Tidy Out, we pride ourselves on providing the best possible service to our clients. We are glad that we could meet your expectations.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service

I was blown away by the level of cleanliness achieved by this cleaning service, every surface and corner was dust-free, leaving my house looking and smelling fresh.

Approximate cost of services:
$180.00
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Company Response

Wow, thank you for the glowing review of our cleaning service! We are delighted to hear that you found our staff to be skilled, friendly, and respectful of your home. We are committed to providing consistent and thorough cleaning services, and we appreciate your recognition of our efforts. We can't wait to continue serving you and exceeding your expectations

Private User
Private User
Private User reviews Toronto, ON

First Review

2/10

Partial house cleaning - not "spotless"

Some parts of the cleaning were done very well but many of the floors and a flight of wood stairs were still dirty, some areas left untidier than they had been before the cleaning, and things like making the beds or cleaning the shower glass were done sloppily. One of the most annoying things was that the cleaners left their slushy, salty boots on the entryway tiles despite there being boot trays available, and then did not clean that area. The business owner would not acknowledge that the job had not been completed and insisted that I had received the cleaning that I had agreed to pay for. How can that be the case if floors are still dirty in areas that were to be cleaned? The pictures show dirt from the stairs, a small area of the bathroom and the front entryway (and despite what these pics suggest, our house is by no means filthy, we do regularly clean it - we just let the floors go for about a week before the cleaning was scheduled). I suggested that she lower the price to reflect the issues and the time I had to take to correct them, but she declined and threatened to consult a lawyer as she seemed to think I was refusing to pay, which was not the case at all. In the end I sent her an e-transfer with $25 taken off so that she can still pay her staff and not lose out too much. Not only was this a far from 'spotless' cleaning job, but is a shame that the customer dissatisfaction part of the transaction was poorly managed .

Approximate cost of services:
$125.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tidy Out

Founded by Melissa Tavares in 2012, TIDY OUT started as Spotless Cleaning Service with only one client and since then has been in continuous growth. ​ Our first clients continue with us to this day and are part of our growth witnessing all of our achievements in this competitive market. ...
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