Avoid this builder. They claim to build luxury homes but you will end up with a 3rd world home. Contract agreements mean nothing to them. Builder will not return your calls or text messages. Your selection means nothing. You will be pressured into 'upgrades" that should have been included. There would be no receipt for these upgrades and if you don't agree with them, you forfeit the upgrades. As nightmarish as it comes. My rating is actually 1/10 only because the house was built though after over a year's delay which is uncommon in the London area