1 review Richmond Hill, ON Joined 2017/06/28

8/10

Washer would not finish a cycle

Appliance Repair review in Richmond Hill

06/28/2017

Quick and onetime with their arrival in the two hour window. Would call them. Agsin

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Job Price

Approximate cost of services:: $400.00

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Company Response: Thank you so much

Al in Barrie

1 review Markham, ON Joined 2017/06/28

0/10

misjudgment problem with my washing machine

Appliance Repair review in Markham

06/28/2017

After seeing their work, I can not recommend their company. Technician mistakenly identified problem with my washing machine. Ordered a $350+ part but when they installed it, they said that's not the problem and problem is somewhere else. Guy was polite but he didn't know what to do and I eventually gave up on them. I am waiting for refund on my credit card. I wish them best of luck

Job Price

Approximate cost of services:: $300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response: Hello,
My name is Igor, I wold like to hear more of what's happening, feel free to contact me directly 4166716560 or text me you phone number so I can contact you.

Scott

1 review Toronto, ON Joined 2017/06/16

10/10

miele fridge repair

Appliance Repair review in Toronto

06/26/2017

Roman did an outstanding job fixing my miele fridge / freezer. He showed up right on time, was careful to protect my floors and home, quickly found the problem and repaired it on site. Best of all he was thorough in his repair work by spending a bit more time to help ensure the problem didn't come back. Would recommend them to anyone

Job Price

Approximate cost of services:: $200.00

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Company Response: Thank you so much

Private User

Private User reviews Brampton, ON Joined 2017/06/12

6/10

Fridge Repair

Appliance Repair review in Brampton

06/12/2017

My Fridge stopped working on May 29. Technician arrived for same day service. After a couple of weeks the part was installed by the technician. Thank you for your services.

Review has 1 previous version

Job Price

Approximate cost of services:: $200.00

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Company Response: Thank you

Private User

1 review Toronto, ON Joined 2017/05/12

10/10

Fridge repair

Appliance Repair review in Toronto

05/12/2017

Amazing and quick!
Basically I called around 830 and was given a service window of 10-1pm. To my delight the serviceman arrived at 10:10 and the repair was complete by 1130! It was fast and well done and I would recommend without hesitation.
Thanks so much Igor and Roman for getting this done for me so quickly that I didn't even have to defrost my whole fridge.

Job Price

Approximate cost of services:: $300.00

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Company Response: Thank you very much

Sarah R.

2 reviews Toronto, ON Joined 2017/05/09

10/10

Dishwasher Repair

Appliance Repair review in Toronto

05/09/2017

Honest and reliable. Quickly fixed our dishwasher and showed me how to prevent it from getting clogged again!

A job well done at a great price!

Job Price

Approximate cost of services:: $400.00

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Company Response: Thank you

I'd in

1 review Simcoe County, ON Joined 2017/05/04

8/10

Samsung Fridge

Appliance Repair review in Simcoe County

05/04/2017

My husband and I weren't able to use their service but after speaking with Igor, they seem to do their best at accommodating their customers - a gesture that's always appreciated!

Review has 1 previous version

Job Price

Approximate cost of services:: $0.00

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Company Response: Good morning,
My name is Igor and I truly understand how you feel, been wideout fridge for long time. As you call us on April 20 8:35 am, we provide you a same day service between 10-12pm and less then four hours my technician came on time.
You must understand the reason of the time windows for traffic and previous job delay, yet the tech
call you before coming and as You said came on time window.
I not shire if you remember that on the vey first time technician arrive he explained to you that parts required for your repair and the they are special order from manufacturer USA and it will take 5-15 days to bring the parts and you approve the job.
It doesn't matter witch appliance company you dictated to do to , all parts order in the same place they must be original from the manufacturer, this time it was us who had to deal with the order.
As my technician arrived with the part to instal it unfortunately the part came defective and didn't work.
I personally spoke with you and apologies.
I also gave you two options, that I can cancel the order and you will not pay for repair or to reorder back the parts and ones the fridge will back and running you will have the compensation for the waiting.
My technician send us report with your approval to re order the parts.
We did reorder the parts one again on the same day as promised.
Several days ago I spoke with you husband and updated him that we are still waiting for the parts from USA.
You must understand that we are not creating parts and if you want let's cancel the order and you will have your deposit back.
Fill free to contact me 416-671-6560.
Regards.

Hhendricks

1 review Milton, ON Joined 2017/04/26

10/10

Samsung

Appliance Repair review in Milton

04/26/2017

Ivan was informative and quick working. He was running a little behind and called to let us know. We appreciated that. He also gave us a lot of tips to ensure our dryer is running safely.

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Job Price

Approximate cost of services:: $400.00

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Cheryl

4 reviews Whitchurch Stouffville, ON Joined 2017/04/20

10/10

Water dispenser was dripping.

Heating & Air Conditioning review in Whitchurch Stouffville

04/22/2017

Immediately entering my home, booties were put on. Igor listen to our problem, investigated & repaired in a timely manner. I will definitely call this company, when needing future appliance repairs.

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Job Price

Approximate cost of services:: $60.00

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Company Response: Thank you very much

Khodges

1 review Burlington, ON Joined 2017/04/21

10/10

Washing machine malfunction

Appliance Repair review in Burlington

04/21/2017

Igor was very professional, polite and explained well the problem and method of repair. I will call your company again for appliance repair based on today's experience.

Keith Hodges

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Job Price

Approximate cost of services:: $425.00

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Company Response: Thank you

Express Appliance Repair

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