BOSS Home Improvement

Totally sub-standard work. Very messy. Simply put - the work I had them perform will have to be redone by someone else in spring. I will have to pay to have their work removed, and then pay to have it done again properly. They did not level where required, did not slope where required. Threw (hid) all left over mortar, sand and stone bits into garden bushes and under leaves. Stay away.

This is the worst contractor I ever hired! They said will level the stones and put polymeric sand. They just use regular sand and not even sure if they use a proper sealant and stones are still not level. When I ask for a receipt the older guy Chris said it is in his other truck so will drop it off next morning. I never heard from them again.

After it rained, the sand is starting to wash away and I have to sweep the excess sand all over the driveway. The whole driveway looks so dirty as the sand is now turning into mud.

Mike is the younger guy who did the sloppy work and Chris is the older one who just came in to collect payment. When I asked for a receipt, he said it was on his other truck and will drop it off the following day. Never heard from them since.

The flyer they handed me has a bogus phone number. I tried calling it several times but not in service 289-952-3328. I asked for their phone numbers before the work but they won't give it just that will hand over the contract with all the info afterwards. Also the address on their flyer is in a commercial plaza when I google it. I doubt they really have an office there.

Avoid them like a plague. I regret not doing a quick search on them but hopefully this can save you the trouble.

Do not trust this company. They refused to give a receipt for their payment. The work was mediocre. They left sand and bits of brick in the lawn and flower bed. There are gaps where the sand should be. They said there would be a guarantee, but we've not seen it. We have warned our neighbours to avoid them. Nice guys with a smooth line. Don't fall for it.

Unfortunately this company is not to be trusted. The salesman Mike does a great job of explaining and selling the work, however they are not true to their commitments and cut corners. They cleaned, sanded and sealed my interlocked driveway. After the first rainfall the sand started to cave in and you could visibility see holes in interlock. I called in another company and the guy explained to me everything that they did wrong. In many places they did not use polymeric sand, they did not stamp down the sand so it fills all the cracks/holes, used cheap sealant etc. Unfortunately they charge a premium price but the end result is very amateur.

Do Not Use this Company. What they said they would do, they didn't. When they left the interlocking looked fine but I had to get them to redo a number of areas. After one rainfall I can see that my brick is discoloured. I don't know what they put on the brick but it is stained. Additionally, they dumped interlocking brick and gravel from one of their other jobs in my garden and left bags of garbage, cigarette butts and beer bottles on my property and the town pathway. Very disappointed with the quality of the work and their business ethics.

I hired this company to reset my interlock front and back yards, seal it, and enlarge the area in the back. They quoted $1800. The work was done but they really didn't reset the pavers they just fixed the sand in between and sealed it. When they asked for payment they tried to charge me $3000, we settled on $2500. I asked for a receipt because they apparently guarantee their work, they drove away without giving me a receipt. Where they made the patio bigger they took all the grass that was dug up and hid it under the plants in my gardens. I had to clean up cigarette butts all over my property as well as beer bottles. I went to the address they have on their business card and it doesn't exist. DO NOT USE THIS COMPANY.