Renewal By Andersen Of Bc

My purchase was 7.5 years ago The condo building is having a leak issue which is tough to locate we are doing a process of elimination .I called Anderson at 9 AM I spoke with Mike I explained what was going on Mike had 2 gentleman looking at it by 130 PM They were very thuro professional polite they kept me updated to what they were doing. They explained some of the leak signs could not be the window. I will definitely call them on future window replacements

Replaced 11 windows. Installation crew was professional and pleasant to work with. Crew was efficient and the installation was done with minimal intrusion in our daily routine.

We were not happy with the initial installation on the front windows and the kitchen window. It required us paying another $1,000 in molding to be added to the cost to fix what was done.
After some communication glitches, we were able to have the work completed and it looks GREAT! Mike, one of their customer service reps followed up after the completed installation to discuss what had gone sideways and shared what steps RbA has taken to ensure the same thing doesn't happen again. I felt it was only fair to update my review of their service.

We had windows and a patio door installed last fall and really noticed the difference during the winter months and recent heat wave. Thanks to the design consultant Chad, install manager Darren, customer care representative Stephen and service technician Corey. We couldnt be happier with Renewal by Anderson, and would recommend them.

Alex and his crew from Kamloops were great , a perfect score of 10, Tanner checked in on the job and answered any questions I had , overall a very good job by everyone

Having used Renewal by Anderson previously and having such a positive experience I recently had them install a new patio door and 3 new windows. The communication with RbA was clear and they responded to all my questions and concerns promptly and pleasantly. The consultants and Technician were friendly and knowledgeable. We were pleasantly surprised when the product and installation happened earlier than anticipated too! Vlad and Mike who installed the door and windows were efficient, pleasant and very accommodating. We were unable to remove venetian blinds or put them back up and we asked them to wear masks. The accommodated us and we appreciated the extra effort. I am now waiting for my entry door courtesy of RbA! Will keep using these folks and highly recommend them.

We love our new windows, the house we bought had old, sad single pane windows. Renewal By Andersen were excellent to deal with from start to finish. At install Vlad and Mike were awesome. They were polite, friendly, hard working they took great care with both the install and the clean up of the work areas. Would recommend them to everyone!

Although we had to change our minds with regards to the windows, we highly recommend Colin as our Design Consultant. He was understanding and fully understood our needs.. He was able to make a lot of recommendations that we would not have thought of. Colin was very professional, polite and put us at ease from the moment he entered our home. He answered our emails quickly and solved a couple of our worries. Thank you,and we will definitely contact you when we decide to go ahead with any changes.
C&E MacDonald

Installation of our slider doors with side lites are well worth. It completely opened our dining area and increased the amount of lighting into our home. The installers, Vlad and Mike, did a fantastic job and we are so pleased with the result.

Nick was pleasant efficient and he knew what he was doing. Thank you for sending him..