My wife stayed home for a full day and they didn't show up or call. They finally came after dark, in the rain when only my daughter was home. They proceeded to massacre the lawn and left a mess everywhere. The back lawn and side of the house were destroyed. They also left a large pile of refuse on the driveway.
Unfortunately, my daughter gave them the cheque that we had left for them.
When I finally got hold of them they said that the "driver broke both his shovels". I asked them to come and clean up their mess, but they did not return.
I have left messages and sent emails, but they do not respond or care about the problem!